AITD Award Winner Delivers $660M Hospital On-Time
Gamified safety training enables complex healthcare delivery
Multiplex completed Australia's first fully-electric hospital on-time during COVID using AITD Excellence Award-winning gamified safety training that revolutionised construction engagement.
Multiplex's gamified safety training won the 2020 AITD Excellence Award and enabled on-time delivery of Australia's first fully-electric hospital—a $660 million project with 4,000 workers during COVID-19. Workers voluntarily replay the interactive scenarios to improve their scores, creating unprecedented engagement that helped complete 128 treatment spaces and 22 operating theatres without delays.
The AITD Award-winning programme transforms traditional safety inductions through gamified scenarios featuring senior leadership in video content. Workers navigate five key high-risk situations common in construction, making decisions with immediate visual feedback showing consequences. According to Multiplex's award submission, participants report the training 'shows what really happens on site and decisions we need to make,' with senior leadership participation 'reinforcing the importance' of safety culture. The programme requires learners to use problem-solving, decision-making, and prioritisation skills—challenging them to make not just the 'right' decision but the 'best' decision to optimise outcomes. This behavioural approach leverages research showing new employees are highly influenced by workplace norms.
Despite COVID-19 disruptions and supply chain challenges, Multiplex delivered all 128 treatment spaces, 48-bed ICU, and 22 operating theatres on schedule. The project accumulated 1.7 million labour hours with 4,000 workers on a constrained site surrounded by operational hospital infrastructure. The facility became Australia's first fully-electric hospital, reducing carbon emissions by 1,886 tonnes of CO₂ annually – equivalent to removing 780 cars from Canberra's roads. The project won the 2025 Master Builders ACT Award for Commercial Construction over $100 million and received a Commendation for Sustainable Architecture at the 2025 National Architecture Awards, with judges praising it as 'setting a national benchmark for sustainable and community-centred healthcare design.'
Multiplex's success demonstrates that investing in innovative safety recognition and training delivers measurable project outcomes. Their gamified approach enabled delivery of Australia's largest healthcare infrastructure investment on-time despite unprecedented challenges. Recognition as a National Finalist for Master Builders Australia National Excellence Awards validates how next-generation safety training transforms complex construction delivery, setting new benchmarks for the industry.
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