Scratchie Pro Plan

DARWIN WAREHOUSING SAFETY

Darwin warehousing teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin's warehousing sector faces unique safety challenges with high-volume container operations, extreme heat conditions, and complex material handling requirements. Traditional safety programs struggle to engage workers and prevent incidents across loading docks, storage areas, and cold chain facilities.

Darwin's warehousing sector employs over 2,800 workers across 127 facilities, with significant growth in cold chain and container handling operations. Local safety regulations emphasize heat stress management, tropical climate considerations, and specific requirements for dangerous goods storage. Recent WorkSafe NT data shows manual handling and forklift incidents as key areas for improvement.

Our Solution

Our warehousing safety bonus program transforms safety culture through instant digital recognition, customized to Darwin's specific operational requirements. From forklift pre-start checks to correct manual handling procedures, we incentivize and reward safe behaviors that matter most in warehouse environments.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when forklift operators complete comprehensive pre-start inspections including mast chain tension checks, hydraulic fluid levels, and tyre condition assessments

• Digital recognition for material handlers who correctly implement safe lifting techniques, utilize mechanical aids, and maintain clear pedestrian walkways

• Mobile hazard reporting system for dock workers to document damaged dock levelers, missing wheel chocks, or trailer restraint issues with photo evidence

• Automated rewards for reach truck operators maintaining safe operating speeds, proper load stability, and rack clearance compliance

• Recognition program for order pickers demonstrating correct PPE usage including safety boots, high-visibility vests, and protective eyewear

• Milestone celebrations when picking teams achieve incident-free periods while maintaining productivity targets

• Special incentives for cold storage workers properly following entry/exit procedures and wearing appropriate thermal PPE

• Rewards for team leaders conducting thorough toolbox talks and safety briefings covering Darwin's unique climate considerations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 52% increase in forklift pre-start inspection completion rates across morning and afternoon shifts

• 43% reduction in manual handling incidents through improved mechanical aid utilization

• 67% higher hazard reporting engagement, particularly for loading dock and storage area risks

• 89% worker participation in safety recognition program across all warehouse roles

• 38% decrease in heat-related incidents through improved rest break compliance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.