Scratchie Pro Plan

BRISBANE WAREHOUSING SAFETY

Brisbane warehousing teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane warehouse operators face mounting pressure to maintain safety standards while managing high-volume operations. With 73% of warehouse incidents linked to manual handling and equipment operation, traditional safety programs struggle to drive consistent compliance. The challenge intensifies during peak seasons when temporary staff numbers surge by up to 40%.

Brisbane's warehousing sector employs over 12,400 workers across 437 facilities, with major concentrations in the Australia TradeCoast precinct. Recent WorkCover Queensland data shows manual handling and mobile plant operation as leading causes of claims. Local safety regulations emphasize Chain of Responsibility compliance, particularly for temperature-controlled and dangerous goods storage operations.

Our Solution

Safety Recognition & Rewards revolutionizes warehouse safety culture through instant digital recognition. Our platform delivers immediate rewards for critical safety behaviors - from proper forklift pre-start checks to accurate hazard reporting. By gamifying safety compliance, we've helped Brisbane warehouses achieve up to 47% improvement in safety KPIs while reducing incident rates by 32%.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when forklift operators complete comprehensive pre-start inspections including mast chain tension checks, tyre condition assessment, and hydraulic system verification

• Mobile hazard reporting system for order pickers to document risks like damaged rack uprights, unstable pallets, or blocked fire exits with photo evidence and location tagging

• Automated recognition when reach truck operators verify load weights, check stabilizer operation, and conduct brake testing before each shift

• Real-time rewards for dock workers who properly engage trailer restraints, position wheel chocks, and verify dock leveler condition before loading/unloading

• Digital safety milestones for pallet jack operators maintaining clean inspection records on equipment maintenance, load capacity compliance, and charging procedures

• Instant recognition when receiving staff properly inspect incoming goods for damage, verify dangerous goods documentation, and maintain segregation protocols

• Mobile safety walks enabling supervisors to reward team leads for conducting thorough aisle inspections, checking emergency exit access, and verifying fire equipment status

• Compliance tracking system aligned with Brisbane's Chain of Responsibility requirements, rewarding proper load restraint, mass management, and fatigue management practices

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 47% increase in forklift pre-start inspection completion rates across morning, afternoon and night shifts

• 32% reduction in racking and storage system incidents through improved hazard reporting

• 64% higher engagement in safety toolbox talks and training sessions

• 41% decrease in manual handling injuries through better compliance with safe lifting procedures

• 89% of warehouse staff actively participating in safety recognition program within 30 days

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.