Carrot
Scratchie Pro Plan

MELBOURNE WAREHOUSING QUALITY

Melbourne warehousing teams achieve 50% fewer defects
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Start Free Month, then $5/active user
Warehousing workplace safety

The Challenge

Melbourne's warehousing sector faces increasing pressure to maintain exceptional quality standards while managing high-volume operations. Common challenges include inventory accuracy errors, picking mistakes, damaged stock during handling, and inconsistent adherence to quality control protocols. These issues directly impact bottom-line performance and client satisfaction.

Melbourne's warehousing sector employs over 12,000 workers across 450+ facilities, with major concentrations in Truganina, Laverton North, and Dandenong South. Recent industry surveys show quality management as a top priority, with 78% of facilities planning to increase investment in quality control systems. The local market demonstrates growing demand for advanced warehousing quality bonus systems, particularly in e-commerce fulfillment centers and cold storage facilities.

Our Solution

Our Quality Excellence Recognition platform transforms warehouse operations by incentivizing and rewarding precise workmanship. The system uses real-time performance tracking, automated quality metrics, and instant rewards to drive continuous improvement in key areas like order accuracy, stock handling, and inventory management. By focusing on specific quality indicators and providing immediate recognition, we help Melbourne warehouses achieve operational excellence.

Trusted by Industry Leaders

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Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated quality tracking for reach truck operators achieving 99.9% accuracy in high-bay storage placement and retrieval, with instant rewards for perfect put-away sequences

• Real-time recognition when order pickers maintain zero errors across 200+ picks while using RF scanners and voice-picking systems

• Performance bonuses for inventory control specialists who achieve perfect cycle counts and maintain system accuracy above 99.5% in WMS audits

• Quality excellence rewards for loading dock coordinators who consistently execute proper container unloading procedures, including seal verification and damage documentation

• Instant recognition for materials handlers who demonstrate perfect pallet building techniques, proper stretch wrap application, and zero product damage

• Achievement tracking for quality control inspectors who maintain thorough documentation of incoming goods inspection according to AQIS standards

• Milestone rewards for warehouse team leaders who implement successful 5S workplace organization initiatives and maintain visual management standards

• Special recognition for systems coordinators who achieve zero discrepancies in EDI documentation and customs compliance records

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
1.
Fund your rewards wallet
While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
Fund your rewards wallet
2.
Set award limits and controls
Define who can give cash awards and set maximum values to keep your budget predictable.
Set award limits and controls
3.
Give instant recognition
Supervisors can recognize safe behaviors on the spot with immediate cash rewards.
Give instant recognition
4.
Track impact and results
Monitor award patterns and measure the effectiveness of your recognition program.
Track impact and results

Our Melbourne Pro-subscribers can expect:

43% reduction in picking errors across automated and manual operations

67% improvement in inventory accuracy rates with corresponding reduction in stock adjustments

89% decrease in product damage during handling and storage operations

95% employee engagement in quality improvement initiatives

52% reduction in customer complaints related to order accuracy and condition

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.
FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.
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Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager
Narellan Pools
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We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.

George Bardas

CEO
Taylor Construction Group

Get Started Today

Transform your workplace safety culture

Join hundreds of companies using Scratchie to build a positive safety environment through recognition.