Scratchie Pro Plan

MELBOURNE WAREHOUSING SUCCESS

Melbourne warehousing teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Melbourne's warehousing sector faces unprecedented challenges in maintaining team morale and productivity while meeting strict compliance requirements. With rising operational costs and increasing pressure on supply chains, warehouse managers struggle to keep their teams motivated and engaged while ensuring safety standards and performance targets are met.

Melbourne's warehousing sector employs over 28,000 workers across 450+ facilities, with the highest concentration in the western suburbs including Truganina and Laverton North. Recent WorkSafe Victoria data shows a 23% increase in warehouse automation adoption, creating new challenges for team engagement and skill development. Local warehouse operations face unique challenges including seasonal labor shortages and increasing pressure from e-commerce growth.

Our Solution

Project Milestone Celebrations revolutionizes how Melbourne warehouse operations recognize and reward team achievements. Our platform seamlessly integrates with existing warehouse management systems to automatically track, celebrate, and reward key milestones - from safety compliance to productivity targets. By transforming daily tasks into achievement opportunities, we help create a more engaged, productive, and safety-conscious warehouse environment.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition when reach truck operators achieve perfect rack scanning accuracy across 1000+ pallet movements

• Instant rewards for forklift operators completing daily equipment inspections including mast chain checks, hydraulic pressure verification, and tyre wear assessment

• Team celebration triggers when order picking teams maintain 99.9% accuracy rates while exceeding daily throughput targets

• Achievement badges for loading dock supervisors who maintain perfect compliance with Melbourne's Chain of Responsibility regulations

• Milestone rewards when inventory control specialists achieve stock accuracy targets across all storage zones

• Recognition system for materials handlers who consistently meet putaway time standards while maintaining zero damage records

• Special achievements for warehouse leads who successfully implement cross-docking efficiency improvements

• Team-based rewards when receiving crews maintain perfect EDI documentation compliance while meeting unloading time targets

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% improvement in warehouse team retention rates across all shift patterns

• 37% increase in daily picking productivity with maintained accuracy levels

• 52% reduction in forklift-related incidents through improved operator engagement

• 89% participation rate in daily equipment inspection protocols

• 41% boost in cross-department collaboration and communication efficiency

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.