Scratchie Pro Plan

SYDNEY UTILITIES SAFETY

Sydney utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's utilities sector faces unique safety challenges across power distribution, water treatment, and gas infrastructure. With over 12,000 field technicians working across hazardous environments, maintaining consistent safety compliance is critical. Recent industry data shows that 67% of incidents occur during routine maintenance tasks, while compliance with PPE and safety protocols remains at 78% - well below the target of 95%.

Sydney's utilities sector employs over 12,000 field technicians across power, water, and gas infrastructure. Recent SafeWork NSW data shows utilities workers face 3.2x higher risk of serious injury compared to other industries. Local safety regulations require strict compliance with AS/NZS 4836 for electrical work and AS 2865 for confined spaces. Our platform helps utilities providers meet these requirements while fostering a positive safety culture.

Our Solution

Our utilities safety recognition and rewards platform delivers instant recognition for proactive safety behaviors, from hazard reporting to equipment inspections. By gamifying safety compliance and creating healthy competition between teams, we've helped major Sydney utilities providers achieve up to 43% improvement in safety metrics within 6 months. The mobile-first platform integrates seamlessly with existing safety management systems, making it easy for field technicians to earn rewards while following critical safety procedures.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when electrical technicians complete arc flash assessments, properly use voltage testing equipment, and maintain minimum approach distances

• Mobile hazard reporting with photo evidence for substation operators identifying risks like damaged insulators, oil leaks, or unauthorized access

• PPE compliance recognition for water treatment operators wearing correct chemical-resistant suits, respiratory protection, and safety goggles during chlorination processes

• Safety milestone celebrations when maintenance crews achieve zero incidents while working on elevated platforms, confined spaces, or high-voltage equipment

• Near-miss reporting incentives for gas infrastructure teams identifying potential leaks, damaged pipelines, or excavation risks

• Digital safety wallet integration with Sydney's major utilities providers including Ausgrid, Sydney Water, and Jemena

• Real-time recognition when field technicians complete detailed SWMS reviews, isolation procedures, and equipment lockout/tagout protocols

• Automated rewards for completing mandatory safety training modules on high-risk work permits, confined space entry, and emergency response procedures

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in hazard reporting across power distribution networks

• 37% reduction in high-voltage equipment incidents

• 92% compliance with PPE requirements in water treatment facilities

• 4.8x higher engagement in safety toolbox talks and pre-start meetings

• 28% decrease in lost time injuries across gas infrastructure maintenance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.