Scratchie Pro Plan

PERTH UTILITIES SAFETY

Perth utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's utilities sector faces unique safety challenges across power distribution, water treatment, and gas infrastructure. With over 8,500 field technicians working across hazardous environments, traditional safety programs struggle to drive consistent engagement and compliance. Recent industry data shows that 67% of safety incidents occur during routine maintenance tasks, while hazard reporting rates remain below target at just 31%.

Perth's utilities sector employs over 12,000 workers across power, water, and gas services. Recent WorkSafe WA data indicates a 23% increase in reported safety incidents during 2023, with electrical hazards and confined space risks being primary concerns. Local safety regulations require strict compliance with AS/NZS 4836:2011 for electrical work and AS 2865-2009 for confined spaces, making consistent safety behavior crucial for operational success.

Our Solution

Our utilities-specific safety recognition platform delivers instant rewards for proactive safety behaviors, from thorough substation inspections to detailed hazard reporting. By gamifying safety compliance and creating healthy competition between maintenance crews, we've helped Perth utilities providers achieve up to 89% improvement in safety KPIs. The mobile-first platform integrates seamlessly with existing safety management systems, making it easy for field technicians to earn rewards while completing their daily tasks.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when electrical technicians complete comprehensive substation safety checks, including transformer oil level verification, switchgear inspection, and earth connection testing

• Mobile hazard reporting with photo evidence for water treatment operators identifying chemical spills, faulty pressure gauges, or compromised containment systems

• PPE compliance recognition for gas infrastructure teams properly utilizing gas detectors, flame-resistant clothing, and respiratory protection during line maintenance

• Near-miss reporting incentives for overhead line workers documenting potential hazards like damaged insulators, vegetation encroachment, or wildlife interference

• Safety milestone celebrations when maintenance crews achieve incident-free periods while working on high-voltage equipment or confined space operations

• Digital safety wallet integration with Western Power's existing safety management system for seamless reward distribution

• Real-time recognition when field technicians complete mandatory safety procedures like Lock Out/Tag Out (LOTO) on electrical equipment or pressure testing on gas lines

• Customized reward tiers for completing Perth-specific compliance requirements including WorkSafe WA electrical safety protocols and gas infrastructure maintenance standards

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 84% increase in hazard reporting across power distribution networks and water treatment facilities

• 67% reduction in electrical safety incidents during substation maintenance operations

• 93% compliance with mandatory PPE requirements for high-risk utility work

• 41% improvement in completion rates for daily equipment safety checks

• Average $247,000 annual savings in workplace incident costs and downtime prevention

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.