Scratchie Pro Plan

MELBOURNE UTILITIES SAFETY

Melbourne utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne utilities providers face unique safety challenges across power distribution, water treatment, and gas infrastructure operations. With high-risk environments involving electrical hazards, confined spaces, and heavy machinery, maintaining consistent safety compliance is critical yet complex. Traditional safety programs often fail to drive sustained behavior change or timely hazard reporting.

Melbourne's utilities sector faces increasing pressure to maintain safety standards while managing aging infrastructure and growing service demands. Local safety regulations require strict compliance with electrical safety rules, confined space procedures, and underground asset protection. Our platform helps meet Energy Safe Victoria and WorkSafe Victoria requirements while building a proactive safety culture.

Our Solution

Our Safety Recognition & Rewards platform delivers instant recognition for safe behaviors specific to utilities operations. From proper arc flash PPE usage to confined space entry procedures, workers receive immediate rewards for following safety protocols. The mobile-first platform makes it easy to recognize and reinforce safe practices across substations, treatment plants, and field operations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when electrical workers properly use voltage testing equipment, maintain minimum approach distances, and follow LOTO procedures

• Mobile hazard reporting with photo evidence for issues like damaged insulators, oil leaks in transformers, or compromised underground service pits

• PPE compliance recognition for proper use of arc-rated clothing, rubber insulating gloves, and face shields during live electrical work

• Near-miss reporting incentives when identifying risks like unmarked underground assets, gas leaks, or electrical infrastructure defects

• Safety milestone celebrations for teams achieving zero incidents in high-risk work like confined space entry, excavation near services, or elevated platform work

• Digital safety wallet tracking individual certifications including Working Near Underground Assets, Confined Space Entry, and High-Risk Work licenses

• Real-time recognition when field crews complete thorough pre-start checks on elevated work platforms, crane trucks, and excavation equipment

• Rewards for proper completion of Permit to Work documentation, Job Safety Analysis, and isolation procedures

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 52% increase in hazard reporting across power distribution networks and water treatment facilities

• 43% reduction in electrical safety incidents and near-misses

• 78% improvement in PPE compliance for high-risk electrical and confined space work

• 91% worker engagement in daily safety procedures and pre-start equipment checks

• 38% decrease in lost time injuries related to plant and equipment operation

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.