Scratchie Pro Plan

DARWIN UTILITIES SAFETY

Darwin utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin's utilities sector faces unique safety challenges across power generation, water treatment, and gas distribution operations. With high-risk environments involving electrical hazards, confined spaces, and hazardous materials, maintaining consistent safety compliance is critical. Traditional safety programs often struggle with worker engagement and timely hazard reporting.

Darwin's utilities sector employs over 2,500 workers across power generation, water treatment, and gas distribution. Recent NT WorkSafe data shows electrical hazards and confined space incidents as leading safety concerns. Local regulations require strict compliance with AS/NZS 4836 for electrical work and AS 2865 for confined spaces. Major employers include Power and Water Corporation and Territory Generation, with growing focus on renewable energy infrastructure.

Our Solution

Our digital Safety Recognition & Rewards platform revolutionizes safety culture in Darwin's utilities sector by providing instant recognition for proactive safety behaviors. From power line technicians reporting potential electrical hazards to water treatment operators maintaining proper chemical handling protocols, our system rewards safety excellence in real-time. The mobile-first platform integrates seamlessly with existing safety procedures while motivating consistent compliance and hazard awareness.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when electrical technicians complete arc flash boundary assessments, verify lockout/tagout procedures, and document proper PPE usage before high-voltage work

• Mobile hazard reporting system for water treatment operators to document chemical spills, confined space risks, or equipment malfunctions with photo evidence and immediate supervisor notification

• Recognition program for gas line maintenance crews who properly complete leak detection protocols, pressure testing procedures, and excavation safety checks

• Digital safety wallet integration for power station operators tracking completion of daily equipment inspections, including turbine checks, switchgear monitoring, and cooling system assessments

• Automated milestone celebrations when maintenance teams achieve incident-free periods while working on transformers, substations, and distribution networks

• Real-time rewards for control room operators who identify and report SCADA system anomalies, cyber security risks, or potential grid stability issues

• Recognition system for field crews completing proper job safety analyses (JSAs) before underground utility work, including service location verification and trench safety protocols

• Incentive program for safety committee members who conduct thorough workplace inspections and implement corrective actions across Darwin utility facilities

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 43% increase in hazard reporting across power generation facilities and distribution networks

• 51% improvement in PPE compliance for high-voltage work and confined space entry

• 67% greater participation in safety toolbox talks and pre-job briefings

• 38% reduction in recordable incidents related to electrical work and chemical handling

• 92% worker satisfaction with safety recognition program

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.