Scratchie Pro Plan

BRISBANE UTILITIES SAFETY

Brisbane utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's utilities sector faces unique safety challenges across power distribution, water treatment, and gas infrastructure. With over 12,000 field technicians working across Southeast Queensland's utility networks, maintaining consistent safety compliance and hazard awareness is critical. Recent industry data shows that 67% of incidents occur during routine maintenance tasks, while emergency repairs present elevated risks due to time pressure.

Brisbane's utilities sector employs over 12,000 workers across power distribution, water treatment, and gas infrastructure. Recent WorkSafe Queensland data indicates a 23% increase in safety incident reporting, highlighting the growing focus on proactive safety culture. Local utilities providers including Energex, Urban Utilities, and APA Group have implemented enhanced safety protocols, particularly for high-risk activities like live electrical work and confined space operations.

Our Solution

Our Safety Recognition & Rewards platform transforms safety culture by providing instant recognition for proactive safety behaviors. Designed specifically for Brisbane's utilities sector, the system integrates with existing safety protocols while incentivizing hazard reporting, PPE compliance, and safety milestone achievement. Real-time rewards reinforce positive safety practices among field crews, maintenance teams, and control room operators.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when electrical linesmen complete detailed pole-top inspection protocols, including cross-arm assessments and insulator integrity checks

• Mobile hazard reporting incentives for water treatment operators identifying chemical handling risks, confined space entry concerns, or chlorine system maintenance issues

• PPE compliance recognition system for gas infrastructure teams, tracking proper use of gas monitors, flame-resistant clothing, and respiratory protection

• Near-miss reporting rewards for maintenance crews working on high-voltage substations, encouraging documentation of potential arc flash incidents or switching procedure violations

• Safety milestone celebrations for control room operators achieving incident-free periods in SCADA system monitoring and emergency response coordination

• Digital safety wallet integration with Energex and Ergon Energy safety management systems for seamless reward tracking

• Mobile recognition platform for field technicians completing underground cable location procedures and safe excavation protocols

• Automated rewards for completing Queensland electrical safety regulation compliance checks and hazardous area classifications

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 52% increase in hazard reporting across power distribution networks and water treatment facilities

• 43% reduction in high-voltage equipment-related incidents through enhanced pre-work safety checks

• 78% improvement in PPE compliance among field crews working on gas infrastructure maintenance

• 91% worker engagement in safety programs, with average 3.8 safety observations submitted per technician weekly

• 64% decrease in confined space entry incidents at water treatment facilities through improved protocol adherence

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.