Scratchie Pro Plan

PERTH UTILITIES SAFETY

Perth utilities teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's utilities sector faces unique challenges in maintaining consistent quality standards across power distribution networks, water treatment facilities, and gas infrastructure. With over 4,500 utility workers operating across Western Australia's vast network, ensuring uniform excellence in maintenance, repairs, and installations is critical for public safety and service reliability.

Perth's utilities sector employs over 4,500 workers maintaining essential services across Western Australia. Recent data shows a 15% increase in infrastructure investment, creating heightened demand for quality excellence in maintenance and installations. Local regulatory requirements, including Western Power's Technical Rules and Water Corporation's Asset Management Standards, necessitate robust quality recognition systems.

Our Solution

Our Quality Excellence Recognition program is specifically designed for Perth's utilities sector, providing a structured framework to identify, reward and promote outstanding workmanship. From power line technicians performing intricate overhead repairs to water treatment operators maintaining critical purification systems, our platform helps organizations cultivate a culture of excellence while meeting Western Power and Water Corporation compliance standards.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for Electrical Network Technicians who achieve zero-defect ratings on substation maintenance tasks, including transformer inspections, switchgear testing, and protection system verification

• Performance tracking for Water Treatment Operators completing critical quality checks including chlorine dosing accuracy, filtration efficiency monitoring, and bacteriological sampling protocols

• Digital nomination system for Gas Network Controllers who demonstrate excellence in pressure regulation management, leak detection response, and emergency shutdown procedures

• Quality milestone rewards for High Voltage Technicians achieving perfect scores on cable jointing inspections, earthing system tests, and circuit breaker maintenance

• Automated recognition when Distribution Workers complete pole-top rescue certifications, confined space entry procedures, and live line working assessments

• Excellence tracking for Control Room Operators maintaining optimal SCADA system monitoring, outage management, and network switching operations

• Peer recognition platform for Asset Inspectors who identify and document critical infrastructure defects requiring immediate attention

• Safety achievement awards for Field Service Technicians demonstrating exemplary compliance with Western Power's Life Saving Rules

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in first-time quality pass rates for high-voltage maintenance work

• 67% increase in proactive hazard reporting across network infrastructure

• 38% reduction in rework requirements on critical utility installations

• 91% worker engagement in quality excellence initiatives

• 52% decrease in quality-related incidents across power distribution networks

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.