Scratchie Pro Plan

SYDNEY UTILITIES SUCCESS

Sydney utilities teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's utilities sector faces unique challenges in maintaining team motivation across complex infrastructure projects. With increasing pressure on power grid maintenance, water treatment upgrades, and renewable energy installations, keeping specialized teams engaged through long-term projects is critical for operational success.

Sydney's utilities sector employs over 15,000 specialized workers across power distribution, water treatment, and renewable energy operations. Recent infrastructure modernization initiatives have created increased demand for skilled technicians, with a 23% growth in project-based roles over the past 18 months. Local safety regulations require strict compliance with AS/NZS 4836 for electrical work and AS 2865 for confined space operations.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing achievement milestones throughout utilities infrastructure projects. From substation maintenance completions to successful smart meter rollouts, our platform helps utilities organizations in Sydney maintain team momentum and celebrate progress at every stage.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when electrical technicians complete critical switchgear maintenance milestones including thermal imaging inspections, oil sampling, and protection relay testing

• Achievement tracking for water treatment operators hitting water quality compliance targets across pH levels, turbidity measurements, and chlorine residual monitoring

• Milestone rewards when line crews complete overhead power line maintenance including pole inspections, cross-arm replacements, and vegetation management

• Team celebration triggers for successful smart meter deployment phases, recognizing both field installers and back-office configuration teams

• Performance recognition for control room operators maintaining grid stability during peak demand periods through load balancing and fault response

• Project completion bonuses for renewable energy installation teams achieving solar array deployment targets and wind turbine commissioning milestones

• Safety achievement celebrations when maintenance crews complete confined space entries with zero incidents, following all permit procedures

• Special recognition for emergency response teams successfully managing storm damage restoration within targeted timeframes

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in project milestone completion rates across infrastructure maintenance programs

• 37% increase in team retention rates among specialized utilities technicians

• 52% boost in voluntary safety reporting and hazard identification

• 89% of teams reporting improved collaboration and knowledge sharing

• 41% reduction in project timeline overruns on major infrastructure upgrades

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.