Scratchie Pro Plan

CANBERRA UTILITIES SUCCESS

Canberra utilities teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's utilities sector faces unique challenges in project completion and team retention. With complex infrastructure upgrades, strict regulatory requirements, and high-stakes deadlines, maintaining team motivation and hitting project milestones consistently can be difficult. Traditional reward systems often fail to address the specific needs of utility workers, from field technicians to control room operators.

Canberra's utilities sector employs over 3,200 professionals across power generation, water management, and gas distribution. Recent infrastructure investments totaling $2.8B have created increased demand for skilled technicians and project managers. Local utilities report a 15% annual growth in project volumes, with particular emphasis on renewable energy integration and smart grid deployment.

Our Solution

Project Milestone Celebrations offers a tailored solution for Canberra's utilities sector, combining data-driven milestone tracking with meaningful rewards that resonate with utility professionals. Our platform integrates seamlessly with existing project management systems, recognizing achievements from successful substation maintenance to completed network upgrades. By aligning celebrations with actual project phases and technical accomplishments, we help utilities maintain momentum and boost completion rates.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated milestone tracking for substation maintenance teams completing critical equipment inspections, including transformer oil testing, switchgear maintenance, and protection relay testing

• Real-time recognition when network technicians achieve successful cable joint installations, meeting AS/NZS 3000 standards

• Performance bonuses for control room operators maintaining grid stability during peak demand periods

• Team celebration triggers when line crews complete overhead power line maintenance ahead of schedule

• Project completion rewards for successful SCADA system upgrades and integration

• Special recognition program for meter technicians exceeding smart meter installation targets

• Safety milestone celebrations when maintenance teams achieve zero-incident goals while working with high-voltage equipment

• Budget achievement bonuses for project managers delivering infrastructure upgrades under cost

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in project completion rates for major infrastructure upgrades

• 37% reduction in team turnover among specialized utility technicians

• 52% increase in voluntary safety reporting from field crews

• 89% positive feedback from project teams on milestone recognition programs

• 28% faster completion times for scheduled maintenance projects

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.