Scratchie Pro Plan

BRISBANE TRAVEL SAFETY

Brisbane travel teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's travel industry faces unique safety challenges across hotels, tour operations, and transport services. With over 8.9 million visitors annually, maintaining consistent safety standards while managing high-volume operations is critical. Traditional safety programs often fail to engage frontline staff effectively.

Brisbane's tourism sector employs over 65,000 people across accommodation, tours, and transport services. Local operators face unique challenges including seasonal workforce fluctuations, diverse risk profiles across different tourism activities, and strict Queensland Tourism Industry Council safety requirements. Recent industry data shows safety incidents cost Brisbane travel operators an average of $4.2M annually in lost productivity and claims.

Our Solution

Safety Recognition & Rewards transforms travel workplace safety culture through instant digital recognition. Our platform enables immediate rewards for proactive safety behaviors, from proper luggage handling procedures to thorough vehicle safety checks. By gamifying safety compliance, we help Brisbane travel operators achieve measurable improvements in safety metrics while boosting staff engagement.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when tour guides complete pre-departure safety briefings including emergency procedures, passenger headcounts, and equipment checks

• Digital recognition for hotel housekeeping staff properly using chemical safety equipment, following manual handling procedures, and reporting slip hazards

• Mobile hazard reporting system for coach drivers to document road conditions, vehicle maintenance needs, and passenger safety concerns with photo evidence

• Automated rewards for airport transfer drivers completing vehicle inspection checklists including tire pressure, emergency kit verification, and seatbelt checks

• Recognition program for tour desk staff properly documenting guest medical conditions, mobility requirements, and safety waivers

• Milestone celebrations when teams achieve incident-free periods across hotel operations, tour activities, and transport services

• Safety compliance tracking for proper PPE usage including non-slip footwear, high-visibility vests for night tours, and protective equipment for adventure activities

• Digital safety wallet integration with Brisbane's tourism operator licensing and compliance requirements

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% increase in proactive hazard reporting by hotel and tour operation staff

• 67% improvement in vehicle safety inspection completion rates

• 52% reduction in guest transport-related incidents

• 89% staff engagement in safety recognition program across all travel service roles

• 38% decrease in workplace injury claims within first 6 months

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.