Scratchie Pro Plan

SYDNEY TRAVEL SUCCESS

Sydney travel teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's travel industry faces unique challenges in recognizing and celebrating project milestones. Tour operators, travel consultants, and destination managers often complete complex projects without proper recognition, leading to decreased team morale and higher turnover rates. Traditional reward systems fail to capture the dynamic nature of travel industry achievements.

Sydney's travel industry employs over 35,000 professionals across tour operations, travel agencies, and destination management. Recent market research shows a 23% growth in domestic tourism projects and a 45% increase in international travel program development. Local travel companies report that team recognition programs are crucial for retaining top talent in this competitive market.

Our Solution

Project Milestone Celebrations transforms how Sydney travel companies recognize success. Our platform creates customized celebration experiences that align with specific project achievements - from successful tour program launches to record-breaking booking seasons. By connecting milestones to meaningful Sydney-based rewards, we help travel businesses boost team engagement while supporting local tourism.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition when Tour Directors complete successful multi-day Sydney Harbor cruise programs with 95%+ guest satisfaction scores

• Automated rewards for Travel Consultants achieving quarterly booking targets across domestic and international packages

• Celebration triggers when Destination Experience Managers successfully launch new Sydney tourist attractions or walking tours

• Team rewards for Hotel Operations Managers completing property renovation projects on time and under budget

• Recognition system for Tourism Marketing Teams hitting campaign ROI targets for Sydney destination promotions

• Milestone celebrations when Tour Operations Teams successfully coordinate major events like Vivid Sydney or New Year's Eve harbor programs

• Achievement tracking for Corporate Travel Teams managing large-scale business travel programs with Sydney-based clients

• Special rewards for Travel Agency Teams completing digital transformation projects or new booking platform implementations

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in team retention rates among tour operators and travel consultants

• 67% improvement in project completion rates for new tour program launches

• 89% boost in employee satisfaction scores across travel agency teams

• 52% higher customer satisfaction ratings for tour experiences and packages

• 78% increase in team collaboration on multi-vendor tourism projects

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.