Scratchie Pro Plan

PERTH TRAVEL SUCCESS

Perth travel teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Perth's travel industry faces unique challenges in maintaining team motivation and celebrating success across dispersed workforces. Tour operators, travel consultants, and hospitality staff often miss out on recognition for their achievements due to varying schedules and remote operations.

Perth's travel industry employs over 12,000 professionals across tour operations, travel agencies, and hospitality services. Recent market research shows a 15% annual growth in adventure tourism and a 23% increase in luxury travel bookings, creating new opportunities for team achievement and recognition.

Our Solution

Project Milestone Celebrations provides a comprehensive digital platform for Perth travel businesses to recognize and reward team achievements in real-time. From successful tour completions to booking targets and customer satisfaction milestones, our system ensures every win is celebrated.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital recognition when tour guides complete successful multi-day tours with 5-star customer ratings, including proper documentation of risk assessments and passenger manifests

• Automated milestone tracking for travel consultants achieving booking targets across domestic and international segments, with special focus on luxury and group travel sales

• Team celebration triggers when hotel operations staff maintain perfect room turnover rates while meeting Perth's 5-star accommodation standards

• Recognition system for airport transfer drivers maintaining on-time performance while completing all vehicle safety checks and passenger comfort protocols

• Digital rewards for travel agency teams exceeding quarterly revenue targets across leisure, corporate, and MICE booking segments

• Milestone alerts when tour operations teams successfully coordinate multiple concurrent tours while maintaining equipment maintenance schedules

• Achievement tracking for reservation teams handling peak season booking volumes while maintaining customer satisfaction scores above 95%

• Special recognition program for travel consultants completing advanced destination specialist certifications and product training modules

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% increase in travel consultant retention rates through structured recognition programs

• 37% improvement in tour guide satisfaction scores and performance metrics

• 52% boost in team morale and engagement across all travel operations roles

• 28% higher customer satisfaction ratings due to motivated and recognized staff

• 41% reduction in operational errors through incentivized attention to detail

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.