Scratchie Pro Plan

SYDNEY TRANSPORT & LOGISTICS SAFETY

Sydney transport & logistics teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's transport and logistics sector faces unique safety challenges across warehousing, distribution, and freight operations. With over 35,000 workers in the industry, maintaining consistent safety protocols and encouraging proactive hazard reporting remains crucial yet challenging. Recent data shows that 68% of workplace incidents could have been prevented through earlier hazard identification and reporting.

Sydney's transport and logistics sector employs over 35,000 workers across 2,800 businesses, with a projected growth rate of 5.2% annually. Recent WorkSafe NSW data indicates that proactive hazard reporting can reduce workplace incidents by up to 47%. Local Chain of Responsibility regulations require stringent compliance across loading, scheduling, and vehicle maintenance protocols.

Our Solution

Our Safety Recognition & Rewards platform transforms safety culture by providing instant recognition for proactive safety behaviors. Designed specifically for Sydney's transport and logistics operations, the system rewards workers for completing critical safety tasks, reporting hazards, and maintaining compliance with Chain of Responsibility (CoR) requirements. The mobile-first platform integrates seamlessly with existing safety protocols, making it easy for drivers, warehouse staff, and dock workers to participate.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when truck drivers complete comprehensive pre-trip inspections including brake system checks, tire pressure verification, and load restraint confirmation

• Mobile hazard reporting system for warehouse staff to document unsafe conditions like damaged rack systems, blocked fire exits, or spills with photo evidence and location tagging

• Automated recognition when forklift operators complete daily equipment inspections including mast chain assessment, hydraulic checks, and tyne condition verification

• Real-time rewards for dock workers reporting safety issues such as damaged dock levelers, missing wheel chocks, or trailer creep incidents

• Milestone celebrations when loading teams achieve perfect manual handling compliance scores across proper lifting techniques, pallet jack operation, and team lifting protocols

• Digital safety wallet integration with Sydney's Chain of Responsibility compliance tracking system for immediate reward distribution

• Recognition program for yard marshals who maintain safe traffic management practices including designated pedestrian walkways, speed limit enforcement, and reverse parking compliance

• Customized rewards for dispatch teams reporting near-miss incidents related to load scheduling, fatigue management, and route planning safety concerns

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in hazard reporting across warehouse and distribution facilities

• 57% reduction in forklift-related incidents and near-misses

• 82% improvement in pre-trip inspection compliance among fleet drivers

• 64% decrease in manual handling injuries through better reporting and prevention

• 91% worker engagement in safety recognition programs across all operational roles

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.