Scratchie Pro Plan

MELBOURNE TRANSPORT & LOGISTICS SAFETY

Melbourne transport & logistics teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne's transport and logistics sector faces unique safety challenges across warehousing, distribution, and fleet operations. With increasing pressure on supply chains, tight delivery schedules, and complex regulatory requirements, maintaining consistent safety practices is more critical than ever. The industry struggles with hazard reporting gaps, compliance inconsistencies, and worker engagement in safety protocols.

Melbourne's transport and logistics sector employs over 121,000 workers across 8,300 businesses. Recent WorkSafe Victoria data shows the industry has 50% higher injury rates than the state average. Local regulations including Chain of Responsibility laws and NHVR requirements create unique compliance challenges for Melbourne operators.

Our Solution

Safety Recognition & Rewards transforms safety culture through instant digital recognition of safe work practices. Our platform delivers immediate rewards when workers complete safety protocols, report hazards, or achieve safety milestones. Purpose-built for transport and logistics operations, the system integrates seamlessly with daily workflows across warehouses, loading docks, and fleet operations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant $5-50 rewards when truck drivers complete mandatory fatigue management checks, vehicle inspections, and accurate log book entries

• QR code scanning system at loading docks for verifying trailer restraints, wheel chocks, and dock leveler positioning before loading/unloading

• Mobile hazard reporting for warehouse staff to document damaged pallet racking, blocked fire exits, or spills in cold storage areas with photo evidence

• Digital recognition when forklift operators complete daily equipment checks including tyne inspection, hydraulic systems, and load capacity verification

• Automated milestone rewards for achieving 30/60/90 days without manual handling incidents in picking and packing operations

• Chain of Responsibility (CoR) compliance rewards for load securing, mass management, and dimension checks

• Real-time safety recognition for correct PPE usage in dangerous goods storage areas and refrigerated warehouses

• Melbourne-specific compliance rewards aligned with WorkSafe Victoria guidelines for transport operators

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% increase in hazard reporting across warehouse operations and loading docks

• 37% reduction in forklift-related incidents and near-misses

• 89% improvement in daily vehicle inspection completion rates

• 52% higher engagement in safety toolbox talks and training sessions

• 41% decrease in manual handling injuries in picking and packing operations

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.