Scratchie Pro Plan

SYDNEY TRANSPORT & LOGISTICS QUALITY

Sydney transport & logistics teams achieve higher quality outcomes

Start Free Month, then $5/active user

The Challenge

Sydney's transport and logistics sector faces unprecedented challenges in maintaining consistent quality standards across complex supply chain operations. With over 47,000 workers in the industry locally, companies struggle to effectively recognise and reward precision work while ensuring compliance with Chain of Responsibility (CoR) legislation and NHVR requirements.

Sydney's transport and logistics sector employs over 47,000 workers across 3,200 businesses, with a projected growth rate of 5.8% annually. Recent NHVR data shows a 23% increase in compliance requirements, while WorkSafe NSW reports that recognition programs can reduce workplace incidents by up to 37%. Local industry leaders like Toll, Linfox, and DHL have implemented similar programs with documented success.

Our Solution

Our Quality Excellence Recognition program transforms how Sydney transport and logistics operations reward precision work and safety compliance. By combining real-time recognition with measurable metrics, we help companies create a culture of excellence while meeting strict regulatory requirements and improving operational efficiency.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital recognition when heavy vehicle operators complete comprehensive pre-trip inspections including brake system checks, tire pressure verification, and load restraint validation

• Performance tracking for forklift operators who maintain perfect safety records in high-traffic warehouse zones, including proper spacing, pedestrian awareness, and load stability checks

• Automated rewards when logistics coordinators achieve zero-error rates in dangerous goods documentation, manifests, and chain of custody records

• Recognition system for dock supervisors who maintain perfect compliance with Sydney's strict loading dock safety protocols including vehicle restraint usage, dock leveler positioning, and trailer stand deployment

• Quality achievement tracking for fleet maintenance technicians completing preventive maintenance schedules, brake system certifications, and vehicle safety inspections

• Peer nomination platform for recognizing transport operators who consistently demonstrate excellence in load securing, route optimization, and fuel-efficient driving practices

• Milestone rewards for warehouse team leaders who maintain error-free picking accuracy while supervising correct manual handling procedures and safe operation of order picking equipment

• Special recognition program for dangerous goods handlers maintaining perfect compliance with Australian Dangerous Goods Code requirements and emergency response procedures

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in loading dock incidents through improved compliance with safety protocols and equipment checks

• 67% increase in pre-trip inspection completion rates across heavy vehicle fleets

• 89% improvement in dangerous goods handling compliance and documentation accuracy

• 52% decrease in forklift-related incidents in warehouse operations

• 78% higher employee satisfaction scores among recognized transport & logistics staff

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.