Scratchie Pro Plan

BRISBANE TRANSPORT & LOGISTICS QUALITY

Brisbane transport & logistics teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's transport and logistics sector faces increasing pressure to maintain exceptional quality standards while managing complex supply chains. With the Port of Brisbane handling over 1.4 million containers annually and strict Chain of Responsibility (CoR) requirements, operators struggle to consistently recognize and reward quality workmanship across their operations.

Brisbane's transport and logistics sector employs over 45,000 workers and contributes $13.2 billion annually to the local economy. The industry faces unique challenges with the Port of Brisbane's expansion projects and increasing freight volumes requiring enhanced quality control measures. Local operators must comply with Queensland Chain of Responsibility legislation while managing complex multi-modal transport operations.

Our Solution

Our Quality Excellence Recognition program transforms how transport and logistics operations in Brisbane maintain and improve quality standards. By implementing targeted recognition for specific quality achievements - from accurate load securing to precise inventory management - we help organizations build a culture of excellence that drives measurable improvements in operational efficiency and compliance.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital recognition when freight handlers achieve perfect load securing scores, including correct use of load bars, wrapping techniques, and dunnage placement

• Performance tracking system for warehouse operators measuring picking accuracy, inventory count precision, and proper handling of dangerous goods

• Quality milestone rewards for truck drivers completing thorough pre-trip inspections, including brake system checks, tire pressure verification, and load restraint assessment

• Peer nomination platform for recognizing dock supervisors who maintain exceptional loading bay safety standards and efficient cross-dock operations

• Automated quality achievement tracking for forklift operators maintaining perfect scores in stack building, pallet placement, and rack storage compliance

• Recognition program for dispatch controllers who consistently achieve on-time delivery while maintaining proper temperature control for refrigerated transport

• Quality excellence badges for logistics coordinators demonstrating expertise in route optimization, load planning, and adherence to Brisbane's urban freight corridors

• Specialized rewards for dangerous goods handlers maintaining perfect compliance with Australian Dangerous Goods Code requirements and documentation

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% reduction in cargo damage incidents through improved handling procedures and recognition of quality practices

• 67% increase in perfect order fulfillment rates across warehouse operations

• 38% improvement in first-time-right loading dock operations

• 91% engagement in quality improvement initiatives among transport and logistics staff

• 52% decrease in documentation errors and compliance violations

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.