Scratchie Pro Plan

MELBOURNE TRANSPORT & LOGISTICS SUCCESS

Melbourne transport & logistics teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Melbourne's transport and logistics sector faces unprecedented challenges in maintaining team morale and project momentum. With strict delivery deadlines, complex supply chain operations, and increasing regulatory pressures, organizations struggle to keep teams motivated and focused on project milestones. The industry's high turnover rate of 23% and project delay costs averaging $45,000 per day demand innovative solutions.

Melbourne's transport and logistics sector employs over 121,000 workers across 6,300 businesses, with projected growth of 15% by 2025. The Port of Melbourne handles 37% of Australia's container trade, creating unique opportunities and challenges for project milestone management. Recent infrastructure investments totaling $1.2 billion are driving increased demand for skilled logistics professionals, making team retention and motivation crucial for project success.

Our Solution

Project Milestone Celebrations provides a structured framework for recognizing and rewarding achievement throughout the transport and logistics project lifecycle. Our platform integrates seamlessly with existing operations management systems, automatically tracking key performance indicators and triggering celebrations at crucial project milestones. This systematic approach has helped Melbourne logistics companies achieve a 34% improvement in on-time project completion and 27% increase in team retention.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated milestone tracking for fleet controllers completing daily route optimization targets, with instant rewards for achieving 98% delivery efficiency

• Performance recognition system for warehouse supervisors managing inventory accuracy above 99.5%, including cycle count completion and stock reconciliation

• Team achievement celebrations when loading dock operators maintain perfect safety records, including proper use of dock levelers, trailer restraints, and wheel chocks

• Instant rewards when drivers complete thorough pre-trip inspections, including brake system checks, tire pressure verification, and load securing protocols

• Special recognition program for dispatch teams achieving on-time departure rates above 95% while maintaining compliance with NHVR regulations

• Milestone bonuses for logistics coordinators successfully implementing new route planning software or warehouse management systems

• Chain of Responsibility (CoR) compliance achievement celebrations, specifically rewarding proper load restraint documentation and mass management procedures

• Cross-dock efficiency rewards for teams maintaining sub-30-minute turnaround times while following all safety protocols

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 42% increase in project completion rates for major logistics initiatives

• 37% improvement in team retention among warehouse staff and drivers

• 89% reduction in missed delivery deadlines across metropolitan Melbourne operations

• 53% boost in employee satisfaction scores for logistics project teams

• 31% decrease in workplace incident rates through improved engagement with safety protocols

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.