Scratchie Pro Plan

CANBERRA TRANSPORT & LOGISTICS SUCCESS

Canberra transport & logistics teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's transport and logistics sector faces unique challenges in maintaining team motivation and celebrating project milestones. With strict compliance requirements, tight deadlines, and complex supply chain operations, recognizing achievements effectively can be difficult. Traditional reward systems often fail to address the specific needs of freight handlers, fleet managers, and logistics coordinators working across multiple sites.

Canberra's transport and logistics sector employs over 12,000 workers across major distribution centers and freight operations. With the region's strategic location and growing e-commerce demands, the industry faces increasing pressure to maintain efficiency while ensuring compliance with strict regulatory requirements. Recent market research indicates a 15% annual growth in logistics operations, creating additional challenges for team retention and performance management.

Our Solution

Project Milestone Celebrations offers a comprehensive reward system specifically designed for Canberra's transport and logistics operations. Our platform integrates seamlessly with existing workflow management systems, allowing automatic recognition of key achievements - from successful route optimization implementations to perfect safety records. By understanding the unique demands of loading dock operations, fleet management, and warehouse coordination, we deliver meaningful celebrations that resonate with your team.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant milestone rewards when fleet operators achieve perfect pre-trip inspection scores, including brake system checks, load securing protocols, and Chain of Responsibility compliance

• Team achievement recognition for warehouse staff completing inventory accuracy targets, with specific rewards for forklift operators maintaining zero damage records

• Deadline achievement bonuses for dispatch coordinators successfully managing peak-period delivery schedules across Canberra's major distribution routes

• Budget milestone rewards for logistics managers achieving fuel efficiency targets and reducing fleet maintenance costs through preventive maintenance programs

• Client satisfaction celebrations when delivery teams maintain consistent on-time delivery rates above 98% while adhering to all NHVR regulations

• Safety milestone recognition for loading dock teams achieving incident-free operations, including proper use of dock levelers, trailer restraints, and safety barriers

• Quarterly performance rewards for cross-dock operations teams maintaining efficient throughput metrics while following all workplace health and safety protocols

• Special recognition for drivers completing advanced vehicle handling certifications and maintaining spotless compliance records

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in fleet compliance scores across all NHVR requirements

• 37% increase in warehouse productivity metrics including pick accuracy and loading efficiency

• 52% reduction in staff turnover among logistics coordinators and fleet operators

• 89% positive feedback from team members regarding milestone recognition programs

• 28% decrease in workplace incidents through improved engagement with safety protocols

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.