Carrot
Scratchie Pro Plan

DARWIN TELECOMMUNICATIONS SAFETY

Darwin telecommunications teams achieve 50% safer workplaces
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Start Free Month, then $5/active user
Telecommunications workplace safety

The Challenge

Darwin's telecommunications sector faces unique safety challenges with tower climbers, cable technicians, and field service engineers working in high-risk environments. Traditional safety programs struggle to engage workers and drive consistent compliance across remote sites.

Darwin's telecommunications sector employs over 2,500 workers across major providers like Telstra, Optus and NBN Co. Recent NT WorkSafe data shows a 23% increase in reported safety incidents, particularly around tower climbing and electrical work. Local regulations require strict compliance with Australian Standard AS/NZS 1891 for fall protection systems.

Our Solution

Our Safety Recognition & Rewards platform delivers instant digital recognition for safe work practices specific to telecommunications operations. From proper harness inspections by tower climbers to confined space protocols by cable technicians, we incentivize and reinforce critical safety behaviors in real-time.

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Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when tower climbers complete mandatory fall protection equipment inspections including full-body harness checks, lanyard integrity verification, and anchor point assessment

• Mobile hazard reporting incentives for field technicians identifying risks like exposed live wires, unstable tower structures, or improper equipment grounding with photo documentation

• PPE compliance recognition program for cable splicers wearing arc-flash protection, voltage-rated gloves, and face shields during live electrical work

• Near-miss reporting rewards for bucket truck operators documenting potential incidents like overhead power line conflicts or unstable ground conditions

• Safety milestone celebrations when maintenance crews achieve zero incidents while working in confined spaces like telecommunications vaults and manholes

• Digital reward wallet integration with NT WorkSafe compliance tracking for equipment certifications and safety training completion

• Mobile safety recognition for proper traffic control setup during roadside telecommunications infrastructure repairs

• Instant rewards for completing daily equipment inspections on aerial lifts, cable pulling machines, and fiber splicing tools

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
1.
Fund your rewards wallet
While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
Fund your rewards wallet
2.
Set award limits and controls
Define who can give cash awards and set maximum values to keep your budget predictable.
Set award limits and controls
3.
Give instant recognition
Supervisors can recognize safe behaviors on the spot with immediate cash rewards.
Give instant recognition
4.
Track impact and results
Monitor award patterns and measure the effectiveness of your recognition program.
Track impact and results

Our Darwin Pro-subscribers can expect:

• 52% increase in tower climbing safety protocol compliance across remote sites

• 43% reduction in electrical safety incidents during cable maintenance work

• 78% improvement in hazard reporting participation by field service teams

• 91% worker engagement in daily equipment inspection programs

• 64% decrease in confined space entry incidents across network infrastructure maintenance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.
FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.
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Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager
Narellan Pools
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We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.

George Bardas

CEO
Taylor Construction Group

Get Started Today

Transform your workplace safety culture

Join hundreds of companies using Scratchie to build a positive safety environment through recognition.