Scratchie Pro Plan

BRISBANE TELECOMMUNICATIONS SAFETY

Brisbane telecommunications teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane's telecommunications sector faces unique safety challenges with technicians working at heights, managing electrical hazards, and maintaining critical infrastructure. Traditional safety programs struggle to engage field teams and track compliance across distributed worksites.

Brisbane's telecommunications sector employs over 8,500 workers across major providers including Telstra, Optus, and TPG. Recent WorkSafe Queensland data shows a 23% increase in reported safety incidents related to telecommunications infrastructure maintenance, highlighting the critical need for enhanced safety incentive programs.

Our Solution

Our digital rewards platform delivers instant recognition for safe work practices specific to telecommunications operations. From tower climber safety protocols to fiber optic installation procedures, we incentivize and track every aspect of workplace safety compliance.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when tower technicians complete mandatory height safety checks including harness inspections, anchor point verification, and rescue equipment readiness

• Mobile hazard reporting incentives for field technicians identifying risks during fiber optic installations, underground cable maintenance, or network infrastructure repairs

• PPE compliance recognition system tracking proper use of arc flash protection, insulated gloves, and fall protection equipment during high-voltage work

• Near-miss reporting rewards for telecommunications contractors documenting potential incidents during aerial lift operations or confined space entry

• Safety milestone celebrations when maintenance crews achieve zero incidents while working on cell tower equipment or underground cable systems

• Digital reward wallet integration with existing telecommunications safety management systems including permit-to-work and isolation procedures

• Mobile safety recognition platform for site supervisors to instantly reward safe behaviors during cable splicing, equipment installation, or network maintenance activities

• Customized safety incentives for specific telecommunications roles including riggers, cable technicians, and network engineers

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% increase in tower climbing safety protocol compliance across telecommunications maintenance teams

• 67% improvement in hazard reporting for underground cable installation and maintenance activities

• 52% reduction in electrical safety incidents during network infrastructure repairs

• 91% worker engagement in daily safety procedures and PPE compliance

• 38% decrease in workplace injuries related to telecommunications equipment installation and maintenance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.