Scratchie Pro Plan

PERTH TELECOMMUNICATIONS SAFETY

Perth telecommunications teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's telecommunications sector faces unique challenges in maintaining consistent quality standards across fiber optic installations, network infrastructure maintenance, and tower safety protocols. With over 2,500 telecommunications technicians working across Western Australia, ensuring precision workmanship while meeting strict NBN compliance requirements has become increasingly complex.

Perth's telecommunications sector employs over 2,500 technical specialists across major providers including Telstra, Optus, and NBN Co. The region's unique geography and climate present specific challenges for infrastructure maintenance and installation quality. Recent market research indicates a 15% annual growth in demand for precision installation services, particularly in expanding 5G networks and fiber optic infrastructure.

Our Solution

Our Quality Excellence Recognition program specifically addresses telecommunications precision work challenges through a comprehensive reward system tailored for Perth's unique infrastructure environment. By focusing on critical areas like fiber splicing accuracy, network uptime maintenance, and tower safety compliance, we help organizations foster a culture of excellence while meeting industry standards.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Fiber Optic Installation Awards: Recognition for technicians achieving <99.9% signal loss in fiber splicing and maintaining OTDR certification standards

• Network Infrastructure Excellence: Rewards for maintenance teams achieving zero network outages during scheduled upgrades and maintaining 99.99% uptime on critical systems

• Tower Safety Champions: Recognition for riggers and climbers completing all height safety protocols, including proper harness inspections and anchor point verifications

• Cable Installation Quality: Awards for teams achieving perfect QA scores on underground cable installations and duct bank systems

• NBN Compliance Excellence: Recognition for technicians maintaining perfect compliance scores on NBN installation standards and documentation

• Emergency Response Recognition: Awards for rapid response teams achieving under 30-minute MTTR for critical infrastructure failures

• 5G Installation Precision: Special recognition for teams achieving optimal signal strength in new 5G tower installations and calibrations

• Preventive Maintenance Excellence: Awards for completing scheduled maintenance tasks with zero rework requirements

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% improvement in first-time-right fiber optic installations

• 67% reduction in network downtime incidents

• 89% increase in preventive maintenance completion rates

• 92% worker satisfaction with recognition program engagement

• 54% reduction in safety incidents during tower maintenance operations

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.