Scratchie Pro Plan

SYDNEY TELECOMMUNICATIONS SUCCESS

Sydney telecommunications teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Sydney's telecommunications sector faces unique challenges in maintaining team motivation and hitting project deadlines. With complex network infrastructure deployments, 5G rollouts, and fiber optic installations requiring precise coordination across multiple teams, keeping staff engaged and focused on milestones is crucial for project success.

Sydney's telecommunications sector employs over 18,000 professionals across network operations, infrastructure deployment, and technical support roles. With major 5G expansion projects underway and continued NBN rollout activities, the demand for skilled telecommunications professionals continues to grow at 12% annually. Local project completion bonuses average 15-20% higher than national rates due to the competitive Sydney market.

Our Solution

Project Milestone Celebrations provides a structured reward system specifically designed for telecommunications projects in Sydney. Our platform helps project managers recognize and reward teams for completing critical phases of network deployments, infrastructure installations, and system upgrades, driving better performance and higher completion rates.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when Network Engineers complete critical fiber optic splicing milestones or achieve target connection speeds in new installations

• Achievement tracking for Field Technicians meeting NBN installation quotas and maintaining 98%+ first-time connection success rates

• Team celebration triggers when RF Engineers complete cell tower optimization projects ahead of schedule

• Automated recognition for Infrastructure Teams achieving safety milestones during underground cable installations

• Performance bonuses for Network Operations Center staff maintaining 99.99% uptime during major system upgrades

• Special rewards for Project Managers completing 5G network expansion phases within budget

• Milestone celebrations when Cable Technicians complete FTTC deployments with zero quality defects

• Recognition programs for Technical Support Teams maintaining customer satisfaction scores above 95% during network transitions

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% improvement in telecommunications project completion rates within original timeframes

• 37% increase in team retention rates among field technicians and network engineers

• 52% boost in employee satisfaction scores during major infrastructure deployments

• 28% reduction in project delays related to team coordination issues

• 64% higher engagement rates in quality assurance protocols and safety procedures

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.