Scratchie Pro Plan

MELBOURNE SPORT QUALITY

Melbourne sport teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne's sport industry faces unique challenges in maintaining consistent quality standards across training facilities, competition venues, and athlete development programs. From equipment maintenance to coaching excellence, organizations struggle to systematically recognize and reward outstanding workmanship.

Melbourne's sport industry employs over 20,000 professionals across 450+ facilities. Recent market research shows a 15% annual growth in quality management investment, with leading organizations prioritizing excellence recognition programs to maintain competitive advantage in hosting international events.

Our Solution

Quality Excellence Recognition provides a comprehensive platform for Melbourne sporting organizations to identify, celebrate, and reward exceptional quality in every aspect of operations - from groundskeeping and facility maintenance to coaching methodology and athlete development programs.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for Grounds Maintenance Teams achieving perfect pitch preparation scores, including proper soil density measurements, grass height uniformity, and line marking precision

• Performance tracking for Equipment Managers maintaining Olympic-standard gymnastics apparatus, including weekly safety inspections, chalk dust management, and equipment calibration records

• Quality achievement rewards for Swimming Pool Technicians maintaining perfect water chemistry levels, filter operation, and temperature control across training and competition pools

• Excellence recognition for Athletic Trainers implementing injury prevention protocols, including proper taping techniques, rehabilitation program completion rates, and return-to-play assessments

• Precision work incentives for Track & Field Officials achieving zero measurement errors in field events, maintaining electronic timing systems, and ensuring proper equipment placement

• Quality milestone tracking for Tennis Court Maintenance Staff maintaining court surface quality, net tension measurements, and lighting system performance

• Peer nomination system for Strength & Conditioning Coaches achieving exceptional athlete development metrics, including proper form instruction and program progression tracking

• Craftsmanship awards for Sports Facility Engineers maintaining HVAC systems, scoreboards, and building management systems to competition standards

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% improvement in facility maintenance quality scores across sporting venues

• 67% increase in staff engagement with quality improvement initiatives

• 28% reduction in equipment-related training disruptions

• 92% athlete satisfaction with facility and equipment quality

• 52% decrease in maintenance-related competition delays

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.