Scratchie Pro Plan

BRISBANE SPORT QUALITY

Brisbane sport teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's sport industry faces unique challenges in maintaining consistent quality standards across training facilities, equipment maintenance, and athlete development programs. Without proper recognition systems, exceptional craftsmanship in sports facility management and equipment maintenance often goes unnoticed.

Brisbane's sport industry employs over 15,000 professionals across 450+ facilities. Recent market research shows a 12% annual growth in premium sports facility development, with increasing demand for high-quality maintenance and management systems. Local regulations require strict adherence to Australian Sports Commission guidelines for facility maintenance and safety standards.

Our Solution

Our Quality Excellence Recognition program transforms how Brisbane sports facilities acknowledge and reward outstanding craftsmanship. From groundskeepers maintaining premier playing surfaces to equipment technicians ensuring peak performance of training machinery, we help organizations create a culture of excellence.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision recognition system for groundskeeping teams achieving optimal field conditions, including proper soil pH levels, grass height maintenance, and line marking accuracy

• Performance tracking for equipment maintenance technicians maintaining gym machinery, cardio equipment, and weight training systems to manufacturer specifications

• Quality achievement rewards for facility managers implementing comprehensive maintenance schedules for swimming pools, including chemical balance monitoring and filtration system optimization

• Excellence recognition for sports court specialists maintaining proper surface tension, grip levels, and impact absorption on basketball, tennis, and volleyball courts

• Craftsmanship awards for climbing wall technicians ensuring proper route setting, hold maintenance, and safety equipment integrity

• Quality milestone tracking for athletic equipment managers maintaining inventory systems, equipment sanitization protocols, and gear maintenance schedules

• Peer nomination system for recognizing excellence in sports facility cleaning teams maintaining hygiene standards in locker rooms, shower facilities, and training areas

• Achievement tracking for sports medicine equipment technicians maintaining rehabilitation equipment, diagnostic tools, and treatment devices

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in equipment maintenance compliance across sporting facilities

• 67% increase in staff engagement with quality control protocols

• 28% reduction in equipment downtime through enhanced maintenance practices

• 92% satisfaction rate from facility users regarding equipment and facility conditions

• 52% decrease in maintenance-related incident reports

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.