Scratchie Pro Plan

SYDNEY RETAIL SAFETY

Sydney retail teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's retail sector faces unique safety challenges, from manual handling injuries in stockrooms to slip hazards in customer areas. With 47% of retail incidents involving manual tasks and 28% related to falls, traditional safety programs struggle to drive consistent engagement.

Sydney's retail sector employs over 150,000 workers across 12,000 establishments. Recent SafeWork NSW data shows retail injuries cost Sydney businesses $47M annually, with manual handling and slip-and-fall incidents being primary concerns. Local compliance requirements include specific protocols for food safety, chemical handling, and emergency response procedures.

Our Solution

Our Safety Recognition & Rewards platform revolutionizes retail safety culture by delivering instant recognition for proactive safety behaviors. From recognizing store associates who properly secure ladder safety gates to rewarding stockroom supervisors for conducting thorough pre-shift equipment inspections, we make safety engagement immediate and meaningful.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when retail floor staff complete proper manual handling procedures for heavy merchandise, including correct lifting technique verification and team lift coordination for items over 15kg

• Mobile hazard reporting with photo evidence for store associates to document spills, trip hazards, blocked emergency exits, or damaged shelving units - with immediate reward points for thorough documentation

• PPE compliance recognition system for deli counter staff wearing cut-resistant gloves, produce handlers using appropriate food safety gear, and loading dock workers utilizing high-visibility vests

• Near-miss reporting incentives when staff identify and report potential incidents like unsecured display units, improperly stacked inventory pallets, or malfunctioning automatic doors

• Safety milestone celebrations tracking individual and team achievements in areas like proper trolley operation, correct use of safety cutters for box opening, and maintaining clear emergency pathways

• Digital safety wallet integration with Sydney retail compliance requirements including food safety certifications, manual handling training completion, and emergency response readiness

• Mobile safety recognition for store managers to instantly reward proper ladder usage, correct chemical handling in cleaning operations, and safe operation of electric pallet jacks

• Team-based safety competitions between departments tracking proper box cutter usage, spill response times, and maintenance of clear fire exits

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in manual handling incidents across retail operations

• 67% increase in hazard reporting from frontline retail staff

• 89% improvement in PPE compliance among deli and produce workers

• 52% decrease in slip, trip and fall incidents in customer areas

• 94% employee engagement in safety recognition program

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.