Scratchie Pro Plan

PERTH RETAIL SAFETY

Perth retail teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's retail sector faces unique safety challenges across shopping centers, distribution facilities, and store operations. With over 87,000 retail workers in Greater Perth, maintaining consistent safety protocols and hazard awareness is crucial but complex. Store managers struggle with maintaining PPE compliance, proper manual handling procedures, and consistent hazard reporting across diverse retail environments.

Perth's retail sector employs over 87,000 workers across 12,400 establishments, with major concentrations in shopping districts like Murray Street Mall and Hay Street Mall. Recent WorkSafe WA data shows manual handling injuries account for 37% of retail worker compensation claims, while slips, trips and falls represent 28%. Our platform addresses these specific challenges while ensuring compliance with WA's occupational safety regulations.

Our Solution

Our retail-specific safety recognition platform transforms safety culture through instant digital rewards for proactive safety behaviors. Customized for Perth retail operations, the system incentivizes proper manual handling techniques, correct PPE usage, and timely hazard reporting. Store managers can instantly recognize and reward safe practices, while regional managers gain real-time visibility into safety performance across multiple locations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when retail floor staff properly execute manual handling procedures for stock movement, including correct lifting techniques and use of mechanical aids like pallet jacks and trolleys

• Digital recognition when store associates complete thorough pre-shift safety checks of display fixtures, shelving stability, and emergency exit pathways

• Mobile hazard reporting system for distribution center workers to document unsafe conditions like damaged racking, spills, or blocked fire exits with photo evidence

• Automated rewards when loading dock operators verify trailer restraints, maintain clear dock plates, and properly secure stock during loading/unloading

• Recognition program for retail staff who correctly use PPE including safety shoes, high-visibility vests, and cut-resistant gloves during stock handling

• Milestone celebrations when store departments achieve safety targets like 365 days without manual handling incidents or slip/trip/fall accidents

• Special incentives for night fill team members who maintain proper aisle clearance, secure step ladders, and follow safe stocking procedures

• Digital safety wallet integration with Perth retail compliance requirements including WorkSafe WA guidelines for retail manual handling and storage

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% reduction in manual handling injuries across retail floor operations

• 67% increase in hazard reporting from store associates and stockroom staff

• 89% improvement in PPE compliance among distribution center workers

• 52% decrease in slip, trip and fall incidents in retail spaces

• Average $247,000 savings per location in annual workers' compensation costs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.