Scratchie Pro Plan

MELBOURNE RETAIL SAFETY

Melbourne retail teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne retail operations face unique safety challenges across stockrooms, sales floors, and loading docks. With high staff turnover, seasonal peaks, and complex equipment operations, maintaining consistent safety standards is crucial but challenging. Traditional safety programs often fail to engage workers or drive sustainable behavior change.

Melbourne's retail sector employs over 280,000 workers across 22,000 establishments, with safety incidents costing the industry $47.2M annually. Local WorkSafe Victoria data shows manual handling, slips and trips, and moving equipment incidents as top concerns. Our platform addresses these specific challenges while ensuring compliance with Victorian OHS regulations and retail industry codes of practice.

Our Solution

Safety Recognition & Rewards transforms retail safety culture through instant digital recognition of safe practices. Our platform delivers immediate rewards for proper equipment handling, hazard reporting, and safety compliance - from correct manual handling techniques to proper operation of stock movement equipment. By gamifying safety compliance, we help Melbourne retailers build a proactive safety culture while reducing incidents and improving operational efficiency.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when retail staff properly operate electric pallet jacks, including load checks, speed control, and pedestrian awareness protocols

• Digital recognition for stockroom workers completing safe manual handling procedures including correct lifting techniques, team lifting for bulky items, and proper use of trolleys

• Mobile hazard reporting system for identifying and documenting risks like liquid spills on shop floors, damaged shelving units, or blocked emergency exits

• PPE compliance tracking and rewards for proper usage of safety footwear, high-visibility vests in loading zones, and cut-resistant gloves during box cutting

• Recognition program for store managers conducting thorough safety walks, equipment inspections, and team safety briefings

• Digital safety milestone celebrations when departments achieve incident-free periods or complete safety training modules

• Automated rewards for proper lockout/tagout procedures on compactors, balers, and other dangerous equipment

• Special incentives for reporting and addressing unique Melbourne retail risks like heat stress during summer peaks and wet floor hazards during winter

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 43% increase in hazard reporting across retail floor and stockroom operations

• 38% reduction in manual handling incidents and strain injuries

• 91% staff engagement in daily safety procedures and PPE compliance

• 52% improvement in loading dock safety compliance and proper equipment usage

• Average workers' compensation premium reduction of 27% after 12 months

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.