Scratchie Pro Plan

BRISBANE RETAIL SAFETY

Brisbane retail teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane retail operations face unique safety challenges across shopping centers, warehouses, and distribution facilities. With over 47,000 retail workers in Greater Brisbane, maintaining consistent safety protocols and encouraging proactive hazard reporting remains difficult. High staff turnover, seasonal workforce fluctuations, and complex operational environments create additional safety management hurdles.

Brisbane's retail sector employs over 47,000 workers across 3,200+ businesses. Local safety data shows manual handling injuries account for 41% of retail incidents, followed by slips/trips (27%) and falling objects (18%). Recent Queensland WorkSafe initiatives specifically target retail safety improvement, making our platform particularly relevant for Brisbane businesses seeking compliance and cultural change.

Our Solution

Our retail-specific safety recognition platform transforms safety culture by instantly rewarding positive safety behaviors. From stockroom operations to customer-facing areas, we help retail businesses create a proactive safety environment. Our digital solution integrates seamlessly with existing retail operations, providing immediate recognition for safety compliance, hazard reporting, and maintaining safe work practices.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when retail floor staff complete proper manual handling procedures for stock movements, including correct lifting techniques and use of mechanical aids like pallet jacks and trolleys

• Digital recognition for stockroom supervisors who maintain organized storage areas, conduct regular racking inspections, and ensure clear emergency exit paths

• Mobile hazard reporting system for store managers to document and address risks like wet floors, damaged shelving, or blocked fire exits with photo evidence

• Automated rewards for checkout operators maintaining ergonomic workstation setups and following cash handling safety protocols

• Recognition program for loading dock staff who properly secure vehicles, use wheel chocks, and maintain safe distances from moving equipment

• Instant incentives for retail staff properly using PPE including safety shoes, cut-resistant gloves, and high-visibility vests in stockrooms

• Digital rewards for team leaders conducting thorough safety briefings and ensuring compliance with Brisbane City Council retail safety regulations

• Recognition system for loss prevention officers maintaining security protocols and managing customer safety incidents

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 43% increase in hazard reporting across retail floor and stockroom areas

• 51% improvement in manual handling compliance and proper equipment usage

• 37% reduction in slip, trip and fall incidents in customer areas

• 89% staff engagement in safety recognition program within first 3 months

• 28% decrease in workplace injury claims and associated costs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.