Scratchie Pro Plan

GEELONG RETAIL SAFETY

Geelong retail teams start conversations that matter

Start Free Month, then $5/active user

The Challenge

Geelong retail managers face mounting pressure to conduct effective safety meetings while managing busy store operations. Traditional paper-based toolbox talks waste precious time, create compliance tracking headaches, and fail to engage modern retail teams.

Geelong's retail sector employs over 15,000 workers across major shopping centers and strip retail locations. Local WorkSafe data shows manual handling and customer interaction incidents as primary safety concerns. The region's retail workforce includes a high proportion of casual and part-time staff, making consistent safety communication crucial.

Our Solution

ConvoCard digital toolbox talks transform retail safety meetings into streamlined digital experiences. With QR code sign-ins, interactive safety discussions, and automated compliance tracking, retail managers can run efficient meetings that keep teams safe and operations running smoothly.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Digital topic cards customized for retail environments, covering essential safety protocols for checkout operators, stockroom staff, and visual merchandisers working with ladders, manual handling equipment, and sharp tools

• QR code meeting sign-in system perfect for busy retail shifts, allowing store managers to quickly gather staff near POS terminals or stockroom areas without disrupting customer service

• Interactive safety discussions tailored to Geelong retail scenarios, including customer interaction protocols, cash handling procedures, and emergency evacuation routes specific to shopping center locations

• Automated attendance tracking integrated with retail staff scheduling systems, ensuring compliance even during peak trading periods and late-night trading

• Extensive topic library covering retail-specific hazards like manual handling of stock deliveries, safe operation of cardboard balers, and proper techniques for visual merchandising at heights

• Multilingual support essential for Geelong's diverse retail workforce, with safety content available in languages common among local retail staff

• Real-time compliance reporting aligned with WorkSafe Victoria requirements and major shopping center safety protocols

• Hazard reporting system designed for retail environments, allowing quick documentation of spills, damaged shop fittings, or security concerns

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Geelong Pro-subscribers can expect:

• 50% reduction in safety meeting duration while maintaining comprehensive coverage of critical retail safety topics

• 100% compliance with WorkSafe Victoria documentation requirements for retail safety training

• 85% increase in staff engagement during safety discussions, particularly among younger retail team members

• 43% decrease in manual handling incidents in stockrooms and receiving areas

• 92% improvement in emergency procedure awareness among casual and part-time retail staff

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.