Scratchie Pro Plan

MELBOURNE RETAIL SUCCESS

Melbourne retail teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Melbourne retail businesses face unique challenges in maintaining team motivation and meeting project deadlines across store renovations, inventory management initiatives, and digital transformation projects. With increasing pressure on retail operations and tight profit margins, keeping teams engaged and focused on project milestones is more critical than ever.

Melbourne's retail sector employs over 285,000 workers across 27,000 businesses, with project management becoming increasingly critical for success. Local market research shows that 73% of retail businesses struggle with project deadline adherence, while 82% report challenges in maintaining team motivation during long-term initiatives. Our platform addresses these specific challenges within the unique context of Melbourne's retail landscape.

Our Solution

Project Milestone Celebrations provides a comprehensive solution for Melbourne retail businesses to recognize and reward project achievements. Our platform helps retail managers create meaningful incentives that drive project completion, boost team morale, and ensure consistent delivery of key initiatives - from store launches to inventory optimization programs.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Customized milestone rewards for Visual Merchandising teams completing seasonal store resets ahead of schedule, including window display installations and mannequin styling updates

• Achievement tracking for Inventory Control Specialists meeting cycle count accuracy targets and reducing stocktake variances below 0.5%

• Digital dashboard recognition for Store Planning teams completing floor plan modifications and fixture installations within project timelines

• Automated rewards distribution when Loss Prevention Officers achieve shrinkage reduction targets through successful security system upgrades

• Team celebration triggers for successful POS system migrations, recognizing both IT implementation staff and floor staff training completion

• Performance bonuses for Store Development teams meeting construction milestones during new location fit-outs and existing store renovations

• Special recognition program for Supply Chain Coordinators achieving perfect order fulfillment rates during peak trading periods

• Quarterly awards for Store Operations teams exceeding mystery shopper scores while maintaining project delivery schedules

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% faster completion of store renovation projects through enhanced team motivation and milestone tracking

• 37% improvement in staff retention during major change management initiatives

• 52% increase in project milestone achievement rates across retail operations

• 89% team satisfaction rating with the milestone recognition program

• 28% reduction in project deadline overruns across store development initiatives

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.