Scratchie Pro Plan

BRISBANE RETAIL SUCCESS

Brisbane retail teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Brisbane retail managers face unique challenges in maintaining team motivation and tracking project success across multiple store locations. With high turnover rates and complex inventory management systems, celebrating achievements and recognizing milestone completions often takes a backseat to daily operations.

Brisbane's retail sector employs over 65,000 workers across 4,200 establishments, with major shopping centers including Queen Street Mall and Westfield Chermside driving significant retail activity. Local market research shows that stores implementing structured achievement recognition systems see an average 23% improvement in key performance metrics.

Our Solution

Project Milestone Celebrations provides a comprehensive retail achievement recognition system tailored for Brisbane stores. Our platform seamlessly integrates with your existing POS and inventory management systems to automatically track, celebrate, and reward key project milestones - from successful stocktake completions to merchandising resets and sales targets.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition when retail floor staff complete successful stocktake counts with 99.9% accuracy using RF scanning guns and cycle count procedures

• Instant rewards for store managers achieving mystery shopper scores above 95% across customer service, store presentation, and merchandising standards

• Digital celebration alerts when visual merchandising teams complete seasonal window displays and floor set changes within allocated timeframes

• Achievement tracking for loss prevention officers who maintain shrinkage levels below 0.5% through CCTV monitoring and EAS tag compliance

• Milestone rewards when checkout operators maintain transaction speeds above 18 items per minute while achieving 100% scan accuracy

• Team recognition for successful implementation of new POS systems and completion of required training modules

• Automated celebrations when receiving dock staff process incoming deliveries with zero discrepancies using RF scanners and WMS verification

• Special achievement badges for store teams maintaining perfect compliance with food safety regulations and temperature monitoring protocols

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 42% improvement in staff retention rates across retail locations implementing structured achievement recognition

• 37% increase in project completion rates for merchandising resets and promotional setups

• 28% boost in team productivity metrics including items processed per hour and transaction speeds

• 93% employee satisfaction with the recognition program, leading to improved store performance

• 45% reduction in project timeline overruns through improved milestone tracking and celebration

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.