Scratchie Pro Plan

MELBOURNE SAFETY LEADER

Melbourne quick service restaurants teams achieve 50% safer workplaces

Start Free Month, then $5/active user

Quick Service Restaurants workplace safety

The Challenge

Melbourne quick service restaurants face unique safety challenges with high-turnover staff, fast-paced operations, and complex equipment. From hot oil burns to slip hazards and food safety compliance, QSR managers need effective ways to promote and reward safe practices.

Melbourne's quick service restaurant sector employs over 27,000 workers across 1,200+ locations. Local WorkSafe Victoria data shows that QSR workers face higher risks of burns, cuts, and slip-and-fall incidents compared to other hospitality sectors. Recent regulations require enhanced safety training and compliance monitoring, making digital recognition programs increasingly valuable.

Our Solution

Safety Recognition & Rewards transforms QSR safety culture through instant digital recognition. Workers receive immediate rewards for following safety protocols, reporting hazards, and maintaining food safety standards. Our mobile-first platform integrates seamlessly with daily operations, making safety engagement simple and rewarding.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when kitchen staff properly use cut-resistant gloves during food prep and maintain knife safety protocols

• Digital recognition for proper operation of commercial deep fryers, including oil temperature monitoring and PPE compliance

• Hazard reporting incentives when staff identify and report wet floor conditions, equipment malfunctions, or food safety risks

• Recognition for proper cleaning and sanitization of food prep surfaces, including following HACCP guidelines

• Rewards for correct usage of commercial dishwashers, including chemical safety protocols and PPE compliance

• Mobile safety recognition for proper handling of hot equipment, including oven mitts and heat-resistant gear

• Milestone celebrations for maintaining food temperature logs and completing safety training modules

• Special rewards for following proper lifting techniques when handling heavy ingredients or equipment

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect: • 52% increase in proper PPE usage during food preparation and cleaning tasks

• 43% reduction in slip-and-fall incidents in kitchen and dining areas

• 67% improvement in hazard reporting compliance across all shifts

• 78% increase in staff engagement with food safety protocols

• 34% reduction in equipment-related injuries

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.