Scratchie Pro Plan

DARWIN QUICK SERVICE RESTAURANTS SAFETY

Darwin quick service restaurants teams achieve 50% safer workplaces

Start Free Month, then $5/active user

Quick Service Restaurants workplace safety

The Challenge

Darwin's quick service restaurants face unique safety challenges including hot equipment hazards, slip-and-fall risks, and high-pressure environments during peak service hours. With staff turnover rates exceeding 35% and increasing workplace incident reports, QSR operators need innovative solutions to engage workers and promote safety compliance.

Darwin's quick service restaurant sector employs over 2,400 workers across 85+ locations. Recent NT WorkSafe data shows the industry faces higher-than-average incident rates, particularly during wet season when slip hazards increase. Local regulations require strict compliance with food safety and workplace safety protocols, making safety recognition programs increasingly important for risk management.

Our Solution

Our Safety Recognition & Rewards platform delivers instant recognition for safe work practices in quick service environments. From proper handling of deep fryers to maintaining clean workstations, we help create a culture where safety becomes second nature. By gamifying safety compliance and hazard reporting, we're transforming how Darwin QSRs approach workplace safety.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when kitchen staff properly use hot oil handling procedures, including temperature checks, PPE compliance, and safe disposal protocols

• Mobile hazard reporting system for front-counter staff to document slip hazards, equipment malfunctions, or safety concerns with photo evidence

• Recognition program for drive-thru operators maintaining proper vehicle spacing and pedestrian awareness during peak hours

• Automated rewards when prep staff complete equipment safety checklists for slicers, mixers, and grills

• Digital achievement tracking for shift supervisors conducting safety briefings and maintaining cleaning logs

• Milestone celebrations when teams achieve NT WorkSafe compliance targets and food safety certification requirements

• Real-time recognition when staff properly handle chemical cleaning agents and follow COSHH guidelines

• Incentives for maintenance staff completing equipment safety inspections and documenting repair needs

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 43% increase in proper hot equipment handling procedures and PPE compliance

• 51% reduction in slip-and-fall incidents through improved hazard reporting

• 67% higher completion rate of daily safety checklists and equipment inspections

• 89% staff engagement in safety programs with measurable behavior improvements

• 28% decrease in workers' compensation claims within first 6 months

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.