Scratchie Pro Plan

SAFER BRISBANE QUICK SERVICE RESTAURANTS

Brisbane quick service restaurants teams achieve 50% safer workplaces

Start Free Month, then $5/active user

Quick Service Restaurants workplace safety

The Challenge

Brisbane quick service restaurants face unique safety challenges with high-turnover staff, fast-paced kitchen operations, and complex equipment hazards. Traditional safety programs struggle to engage workers and prevent incidents effectively.

Brisbane's quick service restaurant sector employs over 12,000 workers across 450+ locations. Local WHS data shows kitchen safety incidents cost Brisbane QSRs an average of $42,000 per year. Our platform addresses key compliance requirements under Queensland's Food Safety Act 2006 and Work Health and Safety Act 2011.

Our Solution

Our digital Safety Recognition & Rewards platform transforms QSR safety culture by providing instant incentives for proactive hazard reporting, equipment checks, and safe work practices. Purpose-built for Brisbane's quick service restaurant sector.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when kitchen staff complete hot oil disposal procedures and temperature checks on deep fryers • Digital recognition for line cooks reporting slip hazards, damaged anti-fatigue mats, or faulty ventilation systems • Mobile hazard reporting for drive-thru operators identifying vehicle safety risks or customer aggression incidents • PPE compliance rewards for proper use of heat-resistant gloves, non-slip shoes, and cut-resistant gloves during food prep • Automated recognition when cleaning staff properly label chemical storage areas and maintain MSDS documentation • Safety milestone celebrations for kitchen managers achieving perfect monthly equipment inspection scores • Digital reward wallet integration with Brisbane's leading QSR employee benefits programs

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect: • 52% increase in proper hot oil handling procedure compliance across kitchen operations

• 43% reduction in slip-and-fall incidents through improved hazard reporting

• 67% higher completion rate of daily equipment safety checks

• 89% staff engagement in safety programs versus 23% industry average

• 38% decrease in burns and cuts through improved PPE compliance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.