Carrot
Scratchie Pro Plan

PERTH QUICK SERVICE RESTAURANTS SAFETY

Perth quick service restaurants teams achieve 50% safer workplaces
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Quick Service Restaurants workplace safety

The Challenge

Perth quick service restaurants face unique challenges in maintaining consistent quality standards across high-volume operations. With the industry's rapid growth rate of 12.3% annually, QSR managers struggle to maintain food safety protocols, service speed, and customer satisfaction while dealing with high staff turnover rates of 42% per year.

Perth's quick service restaurant sector has experienced significant growth, with over 847 establishments now operating across the metropolitan area. Local health regulations require strict adherence to food safety protocols, with particular emphasis on temperature control in Perth's warm climate. Recent market research shows that 73% of Perth QSR customers prioritize food quality and service speed equally, making recognition of excellence in both areas crucial for success.

Our Solution

Our Quality Excellence Recognition program specifically addresses the demanding environment of quick service restaurants in Perth. By implementing a comprehensive reward system that recognizes exceptional performance in food preparation, customer service, and operational efficiency, we help QSRs achieve sustained quality improvements while boosting staff retention and satisfaction.

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Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital recognition when line cooks maintain perfect food temperature logs and complete HACCP documentation during peak service periods

• Performance tracking for drive-thru operators who consistently achieve sub-90-second service times while maintaining order accuracy above 98%

• Quality achievement badges for kitchen staff who demonstrate mastery of food assembly procedures and maintain zero cross-contamination incidents

• Real-time rewards when front counter staff receive positive customer feedback and maintain clean, sanitized service areas per Perth health regulations

• Recognition system for shift supervisors who successfully complete all opening/closing checklists and maintain equipment cleanliness standards

• Digital acknowledgment when prep teams achieve perfect inventory rotation and maintain proper date labeling protocols

• Milestone rewards for maintenance staff who complete scheduled equipment checks on grills, fryers, and refrigeration units

• Special recognition for team members who identify and report food safety hazards or equipment malfunctions before incidents occur

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
1.
Fund your rewards wallet
While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.
Fund your rewards wallet
2.
Set award limits and controls
Define who can give cash awards and set maximum values to keep your budget predictable.
Set award limits and controls
3.
Give instant recognition
Supervisors can recognize safe behaviors on the spot with immediate cash rewards.
Give instant recognition
4.
Track impact and results
Monitor award patterns and measure the effectiveness of your recognition program.
Track impact and results

Our Perth Pro-subscribers can expect:

43% improvement in food safety audit scores across all shifts

37% reduction in customer complaints related to food quality and service speed

52% increase in staff retention rates among recognized team members

28% decrease in food waste through improved preparation procedures

91% employee satisfaction with the recognition program

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.
FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.
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Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager
Narellan Pools
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We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.

George Bardas

CEO
Taylor Construction Group

Get Started Today

Transform your workplace safety culture

Join hundreds of companies using Scratchie to build a positive safety environment through recognition.