Scratchie Pro Plan

SYDNEY PROPERTY MANAGEMENT SAFETY

Sydney property management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney property managers face unique safety challenges across residential and commercial portfolios. With over 47,000 managed properties in Greater Sydney, maintaining consistent safety standards while engaging maintenance teams, contractors, and facility staff requires innovative solutions beyond traditional compliance measures.

Sydney's property management sector manages assets valued at over $342 billion, with safety compliance becoming increasingly critical. Recent SafeWork NSW data shows property maintenance incidents cost the industry $47.8M annually. Our platform addresses key risk areas identified by local regulators while aligning with Sydney's Property Council safety guidelines.

Our Solution

Our Property Management Safety Recognition & Rewards platform transforms safety culture by incentivizing proactive hazard reporting, maintenance compliance, and safety-first behaviors. Purpose-built for Sydney's property management sector, our solution drives engagement through instant digital rewards, creating measurable improvements in safety outcomes across building portfolios.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when Building Maintenance Supervisors complete thorough equipment room inspections, including HVAC system checks, electrical panel assessments, and fire suppression system verifications

• Mobile hazard reporting rewards for Property Officers identifying and documenting risks like damaged balustrades, non-compliant fire doors, or compromised building access controls

• PPE compliance recognition for Maintenance Technicians properly utilizing fall protection equipment during roof access work, wearing appropriate respiratory protection in confined spaces, and using correct electrical safety gear

• Digital safety milestone celebrations when Facility Teams achieve incident-free periods across high-risk activities like working at heights, hot work permits, and contractor management

• Near-miss reporting incentives for Building Managers documenting potential incidents in common areas, car parks, and loading docks with photo evidence and corrective actions

• Automated recognition when Compliance Officers complete critical safety documentation including Safe Work Method Statements (SWMS), contractor inductions, and emergency response procedures

• Mobile safety walks rewards for Property Managers conducting detailed site inspections covering fire safety equipment, emergency exits, and public access areas

• Special achievement rewards for teams implementing new safety initiatives like upgraded access control systems, enhanced CCTV monitoring, or improved contractor management processes

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in proactive hazard reporting by maintenance teams and contractors across managed properties

• 67% improvement in completion rates for mandatory safety documentation and risk assessments

• 52% reduction in workplace incidents related to high-risk maintenance activities

• 91% engagement rate among property management staff with safety recognition programs

• 38% decrease in insurance premiums due to enhanced safety performance and documentation

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.