Scratchie Pro Plan

MELBOURNE PROPERTY MANAGEMENT SAFETY

Melbourne property management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Melbourne property managers face unique safety challenges across residential and commercial buildings. From maintenance workers performing high-risk tasks to facility teams managing hazardous materials, ensuring consistent safety compliance is critical but complex. Traditional safety programs often fail to engage workers or drive lasting behavior change.

Melbourne's property management sector faces increasing safety scrutiny amid rapid urban development. Recent WorkSafe Victoria data shows building maintenance activities account for 23% of serious workplace injuries. Local regulations require strict compliance with working at heights protocols, chemical handling procedures, and contractor management systems. Our platform helps property managers meet these requirements while fostering a positive safety culture.

Our Solution

Safety Recognition & Rewards revolutionizes property management safety culture through instant digital recognition. Our platform delivers immediate rewards when workers demonstrate safe practices, report hazards, or achieve safety milestones. By combining mobile technology with behavioral science, we help property management teams build sustainable safety habits while reducing incidents and injuries.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when maintenance technicians properly use fall protection equipment during roof access and high-level cleaning tasks

• Mobile hazard reporting with photo evidence for common property risks like damaged electrical systems, blocked fire exits, or unsafe pool chemical storage

• PPE compliance recognition for proper use of safety glasses, gloves, and respirators during painting, pest control, and chemical handling

• Digital safety checklists with rewards for completing pre-work assessments on elevators, HVAC systems, and emergency generators

• Milestone celebrations when building teams achieve incident-free periods or complete safety training on confined space entry and working at heights

• Near-miss reporting incentives for identifying risks like wet floors without warning signs, improperly stored maintenance equipment, or unauthorized contractor access

• Safety leadership recognition for property managers who conduct thorough site inspections and implement corrective actions

• Compliance tracking aligned with Melbourne's OHS regulations for building maintenance and facility management

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 52% increase in hazard reporting across residential and commercial properties

• 41% reduction in slip, trip and fall incidents in common areas and maintenance zones

• 93% completion rate on safety equipment inspections and maintenance checks

• 67% improvement in contractor safety compliance and documentation

• 38% decrease in workers compensation claims related to manual handling injuries

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.