Scratchie Pro Plan

DARWIN PROPERTY MANAGEMENT SAFETY

Darwin property management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Darwin property managers face unique safety challenges across residential and commercial portfolios. From maintenance technicians working at heights to facility managers handling hazardous materials, the risks are significant. Traditional safety programs struggle with engagement and compliance tracking.

Darwin's property management sector manages over $4.2 billion in residential and commercial assets. Local safety regulations require strict compliance with NT WorkSafe guidelines, particularly around working at heights, electrical safety, and hazardous materials management. Recent data shows a 23% increase in reported safety incidents across Darwin property portfolios, highlighting the need for improved safety engagement.

Our Solution

Our digital Safety Recognition & Rewards platform transforms safety culture by providing instant recognition for proactive safety behaviors. Property management teams receive immediate rewards for hazard reporting, equipment inspections, and maintaining safe work environments. The mobile-first platform makes it easy to recognize and reinforce safety excellence across multiple properties.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when maintenance technicians complete thorough pre-work safety assessments including working at heights permits, electrical isolation procedures, and confined space entry protocols

• Mobile hazard reporting system for property officers to document and report safety issues like damaged balustrades, faulty electrical systems, or compromised fire safety equipment with photo evidence

• Recognition program for facility managers who conduct comprehensive safety audits including fire system checks, emergency lighting tests, and building compliance inspections

• Digital rewards for maintenance staff properly using fall protection equipment during roof access, window cleaning, and high-level repairs

• Incentives for property officers completing thorough pool safety inspections including chemical balance checks, safety equipment verification, and proper signage compliance

• Recognition for maintenance teams conducting proper asbestos assessments, following containment procedures, and maintaining accurate hazardous materials registers

• Rewards for property managers implementing effective contractor management systems including induction verification, license checks, and safety documentation review

• Special recognition for teams achieving zero incidents during high-risk maintenance activities like air conditioning repairs, electrical upgrades, or structural modifications

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Darwin Pro-subscribers can expect: • 52% increase in hazard reporting across residential and commercial properties

• 43% improvement in maintenance safety compliance including working at heights and confined space procedures

• 67% higher engagement in safety initiatives among property management staff

• 38% reduction in contractor-related safety incidents through better oversight and compliance

• 91% of property management teams actively using the platform within 30 days of implementation

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.