Scratchie Pro Plan

BRISBANE PROPERTY MANAGEMENT SAFETY

Brisbane property management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Brisbane property managers face unique safety challenges across residential and commercial portfolios. With over 4,200 property management professionals managing $89B in assets across Greater Brisbane, ensuring consistent safety compliance is critical. From maintenance inspections to tenant interactions, property management teams need effective ways to promote and reward safe work practices.

Brisbane's property management sector manages over 425,000 residential properties and 3.2 million square meters of commercial space. Recent Queensland WHS data shows property management incidents cost an average of $84,000 per claim. Local safety priorities include fall prevention, electrical safety, and contractor management compliance.

Our Solution

Safety Recognition & Rewards provides an innovative digital platform specifically designed for Brisbane's property management sector. Our instant recognition system helps property managers, maintenance coordinators, and field teams consistently follow safety protocols through immediate rewards for hazard reporting, PPE compliance, and achieving safety milestones. The mobile-first platform integrates seamlessly with existing property management software.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant digital rewards when maintenance coordinators complete thorough safety inspections of common areas, including fire system checks, emergency lighting tests, and trip hazard identification

• Mobile hazard reporting system for property managers to document and report issues like damaged balustrades, faulty electrical fixtures, or compromised building materials with photo evidence

• PPE compliance tracking and rewards for maintenance teams conducting high-risk tasks like working at heights, electrical repairs, or handling hazardous materials

• Digital recognition when facility managers complete required safety documentation including incident reports, risk assessments, and safety meeting records

• Automated milestone celebrations when properties achieve safety targets like days without incidents, completed safety training programs, or successful safety audits

• Integration with Brisbane City Council building compliance requirements and Queensland Work Health and Safety regulations

• Real-time safety alerts and rewards for reporting potential hazards in common areas, parking facilities, and building systems

• Specialized modules for tracking contractor safety compliance, including license verification, insurance currency, and safe work method statements

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% increase in hazard reporting across managed properties

• 38% reduction in slip, trip and fall incidents in common areas

• 92% compliance with required safety documentation and inspections

• 64% improvement in contractor safety management

• $127,000 average savings per year through reduced insurance premiums and incident costs

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.