Scratchie Pro Plan

PERTH PROPERTY MANAGEMENT SAFETY

Perth property management teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Perth's property management sector faces increasing pressure to maintain construction quality standards while managing tight budgets and timelines. With over 47% of maintenance projects experiencing quality-related delays and 32% of tenant complaints stemming from poor workmanship, there's a critical need for systematic quality control measures.

Perth's property management sector manages over $47 billion in residential and commercial assets, with maintenance quality directly impacting property values and tenant retention. Recent market analysis shows that properties with documented quality management programs command 12% higher rental yields and experience 23% lower vacancy rates.

Our Solution

Our Quality Excellence Recognition program transforms property management construction quality through targeted incentives and recognition. By implementing structured rewards for exceptional workmanship, we've helped Perth property managers achieve a 43% reduction in defect reports and 89% improvement in first-time quality inspections.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Maintenance Supervisor Recognition Program: Rewards supervisors who maintain zero defects in common area renovations, including proper installation of fire safety systems, emergency lighting, and building access controls

• Building Manager Quality Milestones: Incentivizes achievement of quality benchmarks in HVAC maintenance, electrical system upgrades, and plumbing infrastructure repairs

• Contractor Performance Tracking: Monitors and rewards external contractors for excellence in facade restoration, waterproofing applications, and structural repairs

• Facility Inspector Compliance Rewards: Recognition for thorough documentation of building code compliance, including fire safety certificates, electrical safety, and accessibility requirements

• Maintenance Team Excellence Awards: Celebrates exceptional workmanship in unit renovations, including proper installation of kitchen fixtures, bathroom waterproofing, and flooring systems

• Quality Documentation Initiative: Rewards proper completion of maintenance logs, inspection reports, and compliance documentation as per WA building regulations

• Tenant Satisfaction Bonuses: Recognition for achieving high tenant satisfaction scores in post-maintenance surveys and minimal callback requests

• Safety-Quality Integration Program: Rewards maintenance teams for maintaining both quality and safety standards during high-risk tasks like working at heights or handling hazardous materials

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Perth Pro-subscribers can expect:

• 43% reduction in maintenance callbacks and quality-related issues across managed properties

• 89% improvement in first-time quality inspection pass rates for renovation projects

• 67% increase in tenant satisfaction scores related to maintenance quality

• 52% decrease in quality-related warranty claims and defect reports

• 78% higher contractor compliance with quality standards and specifications

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.