Scratchie Pro Plan

CANBERRA PROPERTY MANAGEMENT SUCCESS

Canberra property management teams celebrate every project milestone

Start Free Month, then $5/active user

The Challenge

Canberra's property management sector faces unique challenges in maintaining team motivation and celebrating project achievements. With over 450 registered property management firms competing for talent and market share, maintaining high team morale and recognizing milestone achievements has become crucial for business success and staff retention.

Canberra's property management sector has experienced a 12% growth in the past year, with 78% of firms reporting challenges in team retention and motivation. Local market data shows that companies implementing structured reward systems see a 34% increase in team productivity and a 45% improvement in client satisfaction scores.

Our Solution

Project Milestone Celebrations offers a comprehensive solution tailored specifically for Canberra's property management teams. Our platform transforms traditional reward systems into dynamic, achievement-focused celebrations that drive team engagement, boost project completion rates, and create a culture of recognition aligned with property management objectives.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Automated recognition system for Property Managers achieving 100% tenant inspection completion rates within scheduled timeframes

• Instant rewards when Maintenance Coordinators successfully close 50+ work orders with positive tenant feedback

• Team celebration triggers when Leasing Agents exceed monthly vacancy fill rate targets across managed properties

• Performance bonuses for Strata Managers completing quarterly reports and AGM documentation ahead of schedule

• Recognition system for Building Managers achieving perfect scores on building compliance audits

• Milestone rewards for Property Officers completing successful end-of-lease inspections and bond returns

• Team achievement celebrations when Portfolio Managers secure new property management contracts exceeding $500,000 annual value

• Special recognition for Facilities Managers implementing sustainable building practices that reduce operational costs by 15%+

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Canberra Pro-subscribers can expect:

• 43% improvement in property inspection completion rates across managed portfolios

• 67% increase in team member retention rates among property management staff

• 28% reduction in tenant complaint resolution time through motivated maintenance teams

• 52% boost in positive tenant satisfaction scores for managed properties

• 34% increase in new property management contract acquisitions through enhanced team performance

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.