Scratchie Pro Plan

SYDNEY NON-PROFITS SAFETY

Sydney non-profits teams achieve 50% safer workplaces

Start Free Month, then $5/active user

The Challenge

Sydney's non-profit sector faces unique workplace safety challenges, from community outreach workers conducting home visits to warehouse volunteers managing donated goods. With limited budgets and high volunteer turnover, maintaining consistent safety protocols can be difficult. Traditional safety programs often fail to engage diverse workforces or address the specific risks faced by social workers, support staff, and volunteers.

Sydney's non-profit sector employs over 230,000 workers and manages 180,000+ volunteers across 6,500 registered organizations. Recent SafeWork NSW data shows non-profits face unique challenges in maintaining workplace safety across diverse operating environments. Our platform addresses specific compliance requirements under the NSW Work Health and Safety Act 2011 and the Charitable Fundraising Act 1991.

Our Solution

Safety Recognition & Rewards transforms non-profit workplace safety culture through instant digital recognition. Our platform is specifically designed for the unique needs of charitable organizations, community services, and social enterprises. By providing immediate positive reinforcement for safe behaviors, we help non-profits protect their valuable workforce while maximizing limited resources.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant rewards when community outreach workers complete pre-visit safety checklists, including client risk assessments, emergency contact verification, and vehicle safety checks

• Digital recognition for warehouse volunteers who properly operate material handling equipment, maintain clear emergency exits, and follow correct lifting procedures when sorting donations

• Mobile hazard reporting system for social workers to document risks during home visits, including aggressive behavior incidents, unsafe access routes, or environmental hazards

• PPE compliance tracking for food bank staff handling refrigerated goods, operating pallet jacks, and managing volunteer teams in distribution centers

• Automated safety milestone celebrations when crisis support teams complete monthly de-escalation training and maintain incident-free periods

• Digital reward wallet integration with Sydney's leading non-profit organizations' existing volunteer management systems

• Real-time safety recognition for disability support workers completing manual handling procedures, medication checks, and equipment safety inspections

• Customized reward programs for thrift store staff maintaining safe retail environments, including proper stock storage and emergency procedure compliance

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% increase in safety protocol compliance among community outreach workers and social service staff

• 67% reduction in manual handling incidents in donation processing centers and food banks

• 89% engagement in safety programs across volunteer workforces

• 52% decrease in workplace incidents during home visits and community support activities

• 91% satisfaction rate among non-profit managers using the platform for safety recognition

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.