Scratchie Pro Plan

MELBOURNE MINING QUALITY

Melbourne mining teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne's mining sector faces increasing pressure to maintain world-class quality standards while managing complex operational challenges. With over 12,000 mining professionals in the greater Melbourne area, organizations struggle to consistently recognize and reward exceptional quality performance across multiple sites and shifts.

Melbourne's mining sector contributes $4.3 billion annually to Victoria's economy. With 27 major mining operations within 200km of Melbourne's CBD, the region represents a critical hub for mining excellence. Recent industry surveys show 82% of local mining companies prioritize quality recognition programs as a key strategy for workforce development and operational improvement.

Our Solution

Our Mining Excellence Award Program provides a comprehensive framework for recognizing and rewarding quality achievements in Melbourne's mining operations. From underground excavation precision to mineral processing excellence, our platform helps mining companies foster a culture of continuous improvement and operational excellence.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for drill operators achieving optimal penetration rates while maintaining strict deviation tolerances within 0.5% on long-hole drilling operations

• Quality achievement tracking for process plant operators maintaining gold recovery rates above 95% through precise control of flotation cell parameters

• Performance rewards for maintenance technicians completing preventive maintenance on CAT 793F haul trucks with zero rework requirements

• Excellence recognition for blast crews achieving optimal fragmentation patterns while maintaining strict adherence to Victorian ground vibration limits

• Automated quality tracking for crusher operators maintaining consistent product sizing within P80 specifications across different ore types

• Milestone awards for conveyor system specialists achieving 99.9% availability through proactive belt alignment and idler maintenance

• Peer nomination system for recognizing excellence in environmental compliance, including successful rehabilitation projects and dust suppression initiatives

• Special achievement tracking for control room operators maintaining optimal mill throughput while reducing energy consumption by 15%

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% improvement in first-pass quality rates for critical mining processes

• 37% reduction in equipment downtime through enhanced maintenance quality

• 52% increase in employee engagement with quality initiatives

• 28% decrease in rework requirements across all operational areas

• 91% satisfaction rate among recognized employees, leading to improved retention

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.