Scratchie Pro Plan

BRISBANE MINING QUALITY

Brisbane mining teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Brisbane's mining sector faces increasing pressure to maintain world-class quality standards while managing complex operations. With over 47,000 mining professionals in the greater Brisbane area, ensuring consistent quality across drilling operations, equipment maintenance, and mineral processing requires systematic recognition of precision work.

Brisbane's mining sector employs over 47,000 professionals across 127 active mining operations. Local operations focus primarily on coal, copper, and gold extraction, with increasing emphasis on rare earth elements. Recent Queensland government initiatives have highlighted the need for enhanced quality control in mining operations, particularly in areas of environmental impact and resource recovery efficiency.

Our Solution

Our Quality Excellence Recognition program transforms mining operations by incentivizing and rewarding precision work across all critical tasks. From drill operators achieving optimal penetration rates to maintenance technicians performing precise equipment calibrations, our platform captures and celebrates quality excellence in real-time.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Instant recognition for drill operators achieving target penetration rates of 95%+ accuracy in challenging geological formations

• Quality awards for maintenance technicians completing precision calibrations on critical equipment including hydraulic systems, conveyor belt tensioning, and crusher gap settings

• Performance tracking for process plant operators maintaining optimal mineral recovery rates through precise reagent dosing and flotation cell management

• Recognition system for blast crews achieving proper powder factor calculations and precise hole spacing patterns

• Quality milestone tracking for laboratory technicians maintaining NATA accreditation standards in mineral analysis

• Peer nomination platform for highlighting excellence in precision tasks like grade control drilling and selective mining techniques

• Achievement badges for equipment operators demonstrating expert precision in tasks like controlled drilling in fault zones or precise bucket placement in selective mining

• Special recognition for survey teams achieving sub-centimeter accuracy in pit mapping and grade control

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Brisbane Pro-subscribers can expect:

• 43% improvement in first-pass drilling accuracy across operations

• 37% reduction in rework requirements for equipment maintenance tasks

• 52% increase in mineral recovery rates through improved process control

• 89% employee engagement in quality improvement initiatives

• 41% reduction in quality-related incidents and near-misses

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.