Scratchie Pro Plan

SYDNEY MANUFACTURING QUALITY HIKE

Sydney manufacturing teams achieve fewer defects

Start Free Month, then $5/active user

The Challenge

Sydney's manufacturing sector faces increasing pressure to maintain exceptional quality standards while meeting tight production deadlines. Quality control issues can lead to costly rework, project delays, and damaged client relationships. Traditional quality management approaches often fail to effectively engage frontline workers or create sustainable behavior change.

Sydney's manufacturing sector contributes $21.5 billion annually to the local economy, with precision manufacturing and advanced materials processing showing particularly strong growth. Recent industry surveys indicate 73% of Sydney manufacturers struggle with maintaining consistent quality standards across shifts and departments. The local talent pool includes over 12,000 certified quality control specialists, with increasing demand for skilled workers who can operate advanced manufacturing equipment while maintaining strict quality standards.

Our Solution

Our Quality Excellence Recognition program provides a comprehensive framework for identifying, rewarding, and replicating superior workmanship across manufacturing and construction operations. By combining real-time quality monitoring with meaningful incentives, we help organizations build a culture of excellence from the ground up. The program integrates seamlessly with existing quality management systems while introducing proven behavioral science principles to drive lasting improvements.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Machinist Recognition: Instant rewards when CNC operators achieve tolerance specifications within ± nominal requirements on critical components

• Assembly Line Excellence: Performance tracking for production line workers maintaining Six Sigma quality levels on automotive component assembly

• Quality Control Milestone Awards: Recognition for QC inspectors who identify critical defects in structural steel fabrication before installation, preventing costly rework

• Zero-Defect Manufacturing: Incentives for injection molding technicians achieving perfect production runs with zero scrap rate across 8-hour shifts

• Welding Craftsmanship Program: Awards for certified welders maintaining X-ray quality standards on pressure vessel fabrication

• Production Line Innovation: Rewards for process improvement suggestions that reduce cycle time while maintaining AS/NZS ISO 9001:2016 compliance

• Safety-Quality Integration: Recognition for maintenance technicians completing equipment calibration and safety checks according to Sydney WorkCover guidelines

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Sydney Pro-subscribers can expect:

• 43% reduction in quality-related rework costs across manufacturing operations

• 67% improvement in first-pass yield rates on precision machining projects

• 89% increase in employee participation in quality improvement initiatives

• 52% decrease in customer complaints related to product quality

• 94% retention rate among top-performing quality control specialists

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.