Scratchie Pro Plan

MELBOURNE MANUFACTURING QUALITY

Melbourne manufacturing teams achieve 50% fewer defects

Start Free Month, then $5/active user

The Challenge

Melbourne's manufacturing sector faces increasing pressure to maintain world-class quality standards while managing rising production costs and skilled labor shortages. Quality control issues can lead to costly rework, warranty claims, and damaged client relationships. Without proper recognition systems, maintaining consistent quality standards across production lines becomes challenging.

Melbourne's manufacturing sector employs over 28,000 workers across 2,300 facilities, with precision manufacturing and advanced materials processing showing particularly strong growth. Local manufacturers report increasing demand for high-quality components from aerospace, medical device, and defense sectors. Recent industry surveys indicate quality control and skilled worker retention as top challenges for Melbourne manufacturers.

Our Solution

Our Manufacturing Quality Achievement Awards program provides a structured framework to recognize and reward exceptional quality standards in production environments. By implementing data-driven quality metrics and peer recognition systems, manufacturers can boost precision work, reduce defects, and foster a culture of excellence across their operations.

Trusted by Industry Leaders

Features

Everything you need to build a positive safety culture

Scratchie Pro brings powerful features to help you recognize and reward safe behaviors, track engagement, and drive lasting change.

• Precision Machinist Recognition: Rewards CNC operators who consistently achieve tolerances within ±0.001mm on complex components while maintaining optimal cutting speeds and feed rates

• Quality Control Excellence: Acknowledges QC inspectors who identify critical defects in injection molded parts using coordinate measuring machines (CMM) and surface roughness testers

• Production Line Achievement: Celebrates assembly line leads who maintain Six Sigma quality levels (3.4 defects per million opportunities) across automated PCB assembly operations

• Maintenance Excellence: Recognizes maintenance technicians who achieve 99.9% uptime on critical equipment including hydraulic presses, laser cutters, and robotic welding cells

• Process Innovation Awards: Rewards process engineers who implement statistical process control (SPC) improvements resulting in measurable quality gains

• Zero-Defect Milestone Program: Tracks and rewards production teams achieving consecutive days of zero-defect manufacturing on high-precision aerospace components

• Continuous Improvement Recognition: Acknowledges shop floor teams who successfully implement kaizen initiatives reducing scrap rates in metal fabrication processes

• ISO 9001:2015 Compliance Champions: Rewards quality managers who maintain perfect audit scores while implementing Melbourne's updated manufacturing compliance requirements

Recognition Tools

Points-based Recognition

Reward safe behaviors with customizable point values that users can collect and track.

Cash Rewards

Optional cash incentives to boost motivation and engagement (add funds when you're ready).

Team Challenges

Create group-based safety goals and incentives to build team accountability.

Analytics & Reporting

Comprehensive Dashboards

Get full visibility into safety metrics, engagement levels, and recognition patterns.

ROI Measurement

Track the impact of your recognition program on safety outcomes and culture.

Custom Reports

Generate and export reports tailored to your organization's specific needs.

Administration

Multi-site Management

Manage multiple locations with site-specific settings and permissions.

Custom Branding

Make Scratchie your own with your company's logo and colors.

Role-based Permissions

Set appropriate access levels for administrators, supervisors, and workers.

Optional Cash Rewards

Supercharge recognition with cash rewards

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Fund your rewards wallet

While Scratchie works great with points alone, you can add cash rewards whenever you're ready to take recognition to the next level.

Set award limits and controls

Define who can give cash awards and set maximum values to keep your budget predictable.

Give instant recognition

Supervisors can recognize safe behaviors on the spot with immediate cash rewards.

Track impact and results

Monitor award patterns and measure the effectiveness of your recognition program.

Create Your Business Case

Our Melbourne Pro-subscribers can expect:

• 43% reduction in quality-related defects across CNC machining operations

• 37% improvement in first-pass yield rates on precision component manufacturing

• 92% increase in employee participation in quality improvement initiatives

• 28% decrease in warranty claims on manufactured products

• 52% boost in customer satisfaction scores related to product quality

FAQs

Common questions

Everything you need to know about Scratchie Pro.

What counts as an "active user"?

An active user is anyone who submits a Convo Card or gives/receives an award during the billing period. Users who only log in but don't take any actions aren't counted toward your bill.

How does the free trial work?

Your first month of Scratchie Pro is completely free, with full access to all features. After your free month, you'll only be charged based on the maximum number of active users from that month at $5 per user.

Do I need to use cash rewards?

No, cash rewards are completely optional. Scratchie works great with just points-based recognition. You can add cash rewards later if and when you're ready.

How do cash rewards work?

Cash rewards are optional. If you choose to use them, you fund a rewards wallet that supervisors can use to give cash rewards to workers. There's a 10% fee (5% on deposits + 5% on awards) to cover payment processing and transfers.

Can I cancel anytime?

Yes, you can cancel your subscription at any time without any penalties. If you cancel during your free month, you won't be charged at all.

Is Scratchie secure?

Yes, Scratchie is built with enterprise-grade security. We're ISO27001 certified and use industry-leading encryption and security practices to protect your data.

How long does it take to set up?

Most customers are up and running with Scratchie Pro in less than an hour. Our streamlined onboarding process makes it easy to add your first site and start recognizing safe behaviors right away.

FAQs

What our customers say

Don't just take our word for it. Hear from organizations that have transformed their safety culture with Scratchie Pro.

Our record this year in terms of safety is outstanding. It's probably the best start to the year that we've had and I think Scratchie's played a huge part in making that happen as well.

Debbie Elliott

General Manager

Narellan Pools

We have implemented Scratchie on several of our projects, including a high-tech manufacturing facility and a data centre, and the results have been remarkable.